Yyyyyy x. yyyyyy

Leadership | Creative Problem Solving | Teamwork | Interpersonal Communixxxxxxtion | Reporting

Data & Invoice Analysis | Invoice Automation | KPI/Forexxxxxxsting Reports | Vendor Relations

Procurement | Data Center Builds | Tableau | Relational Database Software | MS Access

MS Excel (Pivot Table, Lookup, Charts, Conditional formulas, VBA) | MS Word

FileMaker Pro/Server | MySQL (Sequel Pro) | Mac and Windows OS

Confident, self-motivated professional with years of analyst experience in a diverse array of working environments with globally-renowned companies. Able to achieve organizational objectives in order to work towards success. Focused on developing beneficial relationships with stakeholders at all levels. Adept in delivering high-xxxxxxliber service consistently, both individually and as a team member. Excel under pressure in time-sensitive environments. In search of a position as a Data or Business Analyst that promotes xxxxxxreer advancement, stability and goal achievement in an innovative work setting. Also open to a role that xxxxxxlls on skills gleaned during Hotel and Restaurant Management studies.

  Report weekly and monthly on KPI and Forexxxxxxsting; also devise and maintain weekly volume reports across departments using numerous programs and internal reporting systems


  Validate and ensure audit accuracy of billing report details

  Work cross- departmentally on data clarifixxxxxxtion for Finance, Accounts Payable and Depot Management


  Support procurement efforts including vendor management, order processing (PR/PO), logistics, along with invoice validation and approvals

  Handled monthly wireless billing charges and the delivery of internal customer support


  Serve as a subject matter expert on domestic and global Wireless Rate Plans

  Oversaw more than 20K Individual Wireless Lines from AT&T, Sprint, Verizon, Amerixxxxxxn Messaging and Sprint Fonxxxxxxrd


  Developed monthly or as-needed ad-hoc and Wireless Metrics Report for Procurement; worked cooperatively with Wireless Xxxxxxrriers to gather domestic and international voice usage data

  Cooperated with other Cost Centers to troubleshoot monthly data and messaging billing fluctuations and discover cost reduction solutions

  Maintained monthly telecom billing variance reports, monthly reconciliations and accruals 


  Enhanced and maintained levels of mobility through working in conjunction with Web Developers and business partners

  Managed the site that houses all wireless information including Rate Plan Analyses, Reporting, Ordering, Support and a Centralized Billing Station

  Delivered sound IT purchasing support including vendor management, order processing (PR/PO), logistics and inventory list
maintenance

  Rectified invoice errors and led quarterly inventory audits to ensure inventory best practices were being followed

  Created and maintained both vendor and logistics SLA reports

  Collaborated with the Finance Department during month-end closing to confirm PO statuses; also worked with internal departments to craft smooth-running workflow processes

Yyyyyy x. yyyyyy

  Evaluated monthly telecom billing charges with attention to detail

  Managed the Qwest Account; met with Qwest Representative to offer account updates

  Also discussed discrepancies, rate analyses, contract validation and invoice processing


  Automated and maintained the monthly Telecom Variance Report, as well as accruals and month-end reconciliations

  Queried ad-hoc reports for management review

  Xxxxxxlled on attention to detail in analyzing trends, revenues and costs

  Created and updated the telecom billing and asset tracking platform; also delivered telecom report chargebacks and analyses on a daily basis

  Assessed and processed all monthly telecom billing charges

  Managed cellular rate plans and performed rate plan analyses for numerous wireless providers

  Facilitated cell phone RMA exchanges

  Engaged in cell phone troubleshooting and porting

  Actively supported more than 1K staff members

  Reviewed teleconference billing, network, phone and FiberLink services, as well as contract agreements to drive adherence to set financial targets

  Also completed account reconciliations and analyzed trends, revenues and costs

  Actively supported the Generics Department including billing for approximately 500 customers

  Reviewed revenues, invoice backups and reports; also analyzed billing trends

  Investigated customer credit histories and proved crucial in the Accounts Receivables Process


  Developed billing formats that were compliant with customer requirements

  Submitted all final invoices to customers; researched unpaid credits when applixxxxxxble

  Reviewed all contract terms and conditions with the utmost in precision


  Reconciled various General Ledger Accounts

Associate of Arts and Sciences, Computer Science, Heald College

Bachelor s Courses, Hotel, Motel & Restaurant Management, City College of San Francisco

Course, Intermediate-Level Tableau, 2016

Course, Program Management, LinkedIn, 2014

Course, Advanced MS Access, Heald College

Course, Advanced Excel, Apple Inc.

Volunteer Reporting & Data Analyst, Cornerstone Fellowship Church

Yyyyyy x. yyyyyy

7942 Fall Creek Rd. Apt 104 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging xxxxxxreer opportunity in a (INSERT TITLE OF TARGET POSITION) xxxxxxpacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifixxxxxxtions include the following accomplishments:

  I bring to any role years of proven success, primarily in Analyst roles for renowned globally-reaching companies such as Apple and LinkedIn.

  It is my hope to put the skills I ve refined over the years to practixxxxxxl use in a challenging, engaging new setting in a Data or Business Analyst xxxxxxpacity.

  My experiences thus far have sharpened my customer support and relationship building competencies, as well as my ability to connect positively with clients, colleagues and important stakeholders at all levels.

  As a professional, I excel in fast-paced settings that xxxxxxll for adaptability. I work well as both an independent achiever and team member to drive seamless analytixxxxxxl operations.

  Over the course of my xxxxxxreer, I refined my talents as it relates to Reporting, Invoice Automation, Forexxxxxxsting, Procurement, Leadership and Problem Solving, to name a few.

  In addition to my work chronology, I am also a lifelong learner by nature and completed numerous training courses pertinent to my line of work. I also have an Associate of Arts and Sciences in Computer Science and completed Bachelor s Courses in Hotel, Motel & Restaurant Management.

  Furthermore, I volunteer in my loxxxxxxl community to achieve a positive work-life balance.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume