Military Intelligence, Research, Analysis, Korean Interpretation/Translation, Foreign Intelligence Assessment, Report Authorship, Problem Resolution, Critical Thinking, Insurance Risk Assessment/Risk Management, Insurance Policy Management, Legal Compliance, Policyholder Interface, Personnel Leadership, Team Training, Financial Management, Written/Oral Communication, Interdepartmental Collaboration, Political/Legal Sensitivity

October 2016 - Present

U.S. Army/Texas Army National Guard

Dallas/Grand Prairie, TX

Hours Worked per Week: 4

Salary: $6,673 Annually

Supervisor: Mark Alaniz Phonexxx-xxx-xxxx Contact Candidate First

Military Intelligence Officer 35D / 2^nd Lieutenant

Successfully graduated from Officer Candidate School at Fort Benning, GA, and was commissioned as 2^nd Lieutenant in Military Intelligence. Earned three out of three on reading and listening of Korean Defense Language Proficiency Test (DLPT); also received training as S2 Assistant to Headquarters and Headquarters Company.

July 2015 - Present

Liberty Mutual Insurance

Richardson, TX

Hours Worked per Week: 38

Salary: $6,673 Annually

Supervisor: Demar Hudson Phone: 972.955.2681 Contact Candidate First

Business Analyst II (Grade 13) Field Resource Management

Effectively compile crucial information including financial data, market profile and business process flows, develop written/oral assessment on organizational market intelligence and interface collaboratively with middle/senior claims management regarding staffing, cost analyses and research.

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While serving as mid-level manager, successfully placed 50 field claims adjusters in 15 states to maximize efficiencies while reducing costs based on surfaced catastrophe intelligence/data. Work closely with field property claims departments to design/simplify processes, manage risks and facilitate changes.

July 2014 July 2015

Liberty Mutual Insurance

Johns Creek, GA

Hours Worked per Week: 38

Salary: $58,000 Annually

Supervisor: John Spelic Phone: 702.408.6814 Contact Candidate First

Liability Bodily Injury Claim Adjuster (Grade 11)

Utilized experiential base/expertise in working with policy language/precedents/state law to develop investigative coverage decisions; continually communicated with medical professionals to identify accident-based injuries. Skillfully negotiated and settled claims with claimants/attorneys, established reserve requirements and interacted with in-house defense attorneys concerning trial and claims strategic direction.

August 2013 July 2014

Liberty Mutual Insurance

Heathrow, FL

Hours Worked per Week: 38

Salary: $50,000 Annually

Supervisor: Dan Gates Phone: 423.713.3275 Contact Candidate First

Property Claim Adjuster/Claims Specialist I (Grade 10) Homeowners

Expertly determined status of claims based on policy terms, facts and legal precedents, and clearly communicated decisions to all involved entities. Designed computer-based diagrams of damaged areas and developed structural repair estimates.

Acknowledgement of performance excellence resulted in being named Top Performer in Southern Regional Office beginning in early 2014; was selected to train six new hires concerning coverage interpretation and compliance and, in absence of department manager, assumed Team Lead responsibilities.

August 2012 August 2013

U.S. House of Representatives

Athens, GA

Hours Worked per Week: 38

Salary: N/A

Supervisor: Jordan Chinouth Phone: 962.327.5142 Contact Candidate First

Congressional Intern

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In this assignment attended and facilitated seven congressional Town Hall Meetings with Congressman Paul Brown. Was responsible for updating staff/constituents on federal policies and performed various constituent services for Veterans. Also coordinated with U.S. Service Academies regarding Congressional nomination interviews and researched/provided advisement to congressional staff concerning immigration policies.

September 2011 February 2013

Lee s Grill Buffet

Rockmart, GA

Hours Worked per Week: 45

Salary: $2,500/Month

Supervisor: Hanna Lee Phone: 404.933.4933 Contact Candidate First

Interpreter / Manager

Successfully exceeded gross profit margins for this newly-opened restaurant for 16 months; was responsible for interviewing/training/managing staff of 27 personnel, including chefs, wait staff and cashiers. Expertly utilized Korean Language fluency to serve as an Interpreter at various events including the 58^th Annual Korean War Veterans Commemoration celebration.

August 2008 January 2009

Korean Ministry of Education, Science and Technology

Uiseong Elementary School

Uiseong, Gyeongsangbuk-do [Kyongsangbuk-do], South Korea

Hours Worked per Week: 40

Salary: $35,000 Annually

Supervisor: Hyun Lee Phone: 01076533457 Contact Candidate First

English Teacher Scholar

In this assignment as a full-time English teacher, worked with youngsters at three public elementary schools; also conducted simultaneous interpretation of faculty interviews from English/Korean/English and taught English on volunteer basis at a local orphanage.

The University of Georgia, Athens, GA

Bachelor of Arts, Political Science/International Affairs, 2013

GPA: 3.3

Semester/Credit Hours: N/A

United States Army Officer Candidate School

Graduate

Commissioned 2^nd Lieutenant in Military Intelligence

Korean Language Proficiency

I am extremely interested in being considered for an assignment to the Intelligence Analyst Development Program (IADP) with the National Security Agency and am submitting my resume for review. I am particularly focused on utilizing the professional skills and training I gained while at Officer Candidate School at Fort Benning, Georgia, where I was commissioned a 2^nd Lieutenant in Military Intelligence.

Additionally, I have earned my Bachelor of Arts in Political Science and International Affairs and, as an American citizen who was born and lived for 13 years in South Korea, I am particularly well-positioned to provide unique input as well as insightful perspective on various aspects of international intelligence and data collection/development.

In my current position with Liberty Mutual Insurance I serve as a Business Analyst II and provide crucial management of field resources. In this position I am tasked with researching and analyzing various financial data, market segment profile and business processes. I also develop and communicate well-reasoned oral as well as written assessments of organizational market intelligence and work closely with middle and senior management in administrative areas such as staffing requirements and developing cost analyses.

Earlier, with Liberty Mutual, I held highly responsible positions of Liability Bodily Injury Claim Adjuster and Property Claim Adjuster/Claims Specialist I. Prior to my tenure with Liberty Mutual, I was selected to serve as a Congressional Intern at the U.S. House of Representatives and have served as a Korean translator/interpreter in the private sector. I have also spent some time teaching at the elementary school level in South Korea and served as a school faculty translator/interpreter/translator in translating English-to-Korean-to-English.

Throughout my career I have exhibited a commitment to quality. I am confident in my ability to deliver immediate and long-term results and I am eager to discuss how my qualifications match your needs. I look forward to interviewing with you at your earliest convenience and, in advance, I thank you for your time and consideration.

Professionally,

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