Results-driven District/Regional Manager with consistent track record

of exceeding corporate operational, sales and profit goals

Over 20 years experience, with expertise in steering operations ranging from multi-unit management (up to 60 locations), human resources, sales, customer service, merchandising, and inventory control through accounting, budgeting, and P&L; proficient in analyzing key performance metrics ~ Strategically manage operations, projects and workflow as well as develop and implement operating procedures to maximize use of resources, boost productivity and efficiency, control costs, and increase profits ~ Motivating, hands-on leader who successfully hires, trains, develops, coaches, and directs top-performing managers and associates; includes delivering corporate, district/regional and store-level training ~ Dynamic communication, negotiation and interpersonal relation skills vital to productively interfacing with customers, vendors, corporate executives, and staff ~ Capitalize on opportunities to build customer and community relations in support of generating new revenue streams, building loyalty/repeat business and maximizing competitive market leveraging ~ Military Veteran-US Navy

Key Achievements

  Currently manage 60-store, multi-state region generating close to $18M in annual revenue

  Progressed to oversee 2 key markets in highly-competitive retail sectors; 2015-2017

  Drove $15M in annual revenue production; FY2015

  Grew sales from $54Million to $61M in under 2 years; 2012-2014

  Ranked Best in Region 2 consecutive years, recognizing achievements in significantly increasing bottom-line profits by attaining aggressive shrink goals; 2013 and 2014

  Promoted to Store Manager in recognition of dynamic performance and leadership skills; 2012

  Saved $200K by improving shrink reduction in Electronics Department; FYE 2010

  Led Region in target market growth by successfully increasing GE credit card applications through strategic development and execution of enhanced standard operating procedures; 2009-2010

  Leveraged region as #1 Performer in product attachments revenue growth by creating and implementing effective standard operating procedures

  Recipient of Superior Performance Award-Madden 09 Release; 2008

  Awarded District Manager of the Year; 2005

  Earned Fuji Highest District Volume Award; 2005

  Received Trac Phone #1 Midwest District Award; 2004

  Achieved One Percent Club Reduction Award; 2001

  Led District to District of the Year in Financial Performance; 2000

Walmart US 2017-Present

Market eCommerce Coach-Online Grocery, Pick-up, and Site-to-Store

  Steer Walmart eCommerce market operations spanning 60 stores across 2 states, with full accountability for ensuring achievement of aggressive sales metrics; currently generating $9M in Online Grocery and $8.64M in Dot Com annual sales

  Guide and lead stores and markets through effective in-store, offsite and technology-driven training; additionally train stores offering Online Grocery Pick-Up services in fresh produce and meat/seafood quality control

  Actively collaborate with Regional and Market Managers in evaluating performance, defining objectives, developing targeted strategies, and executing action plans

  Conduct food safety inspections for compliance with industry regulatory and internal standards

  Continually facilitate environment focused on providing customized, efficient customer service; personally address complex customer issues via Quickbase.com program

  Promptly escalate technical issues to corporate office for timely resolution

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Michael Drexler Page 2 of 2

Sam's Club-Fridley, MN/Waukesha, WI 2015-2017
Senior Technology Services Manager

  Progressed to manage technology services across both MN and WI markets, with accountability for 25 clubs spanning Mobile Connection, Electronic, Media Sales (Books/DVDs), Photo Centers, Office Supplies, and Gift Cards business generating $15M+ in annual revenue production

  Productively worked with Market Managers, Club Managers and related management teams to define and achieve collaborative goals

  Expertly delivered sales training and developed staff to ensure optimal revenue production

  Held full P&L responsibility; strategically controlled expenses to maximize profits

  Effectively controlled inventory to support sales trends and operational requirements

  Consistently ensured all areas were in compliance with standards

Walmart-SC/WI/MN 1991-2015

Store Manager-Manning, SC; 2012-2015

  Progressed to steer full-scope operations spanning human resources and customer service through inventory and financial

  Effectively built and lead a dynamic team to ensure productivity, efficiency and quality customer servicing in alignment with corporate policies, procedures and goals; capitalized on talent as well as promoted morale and retention by providing opportunities for career development

  Boosted market penetration and competitive position by facilitating/supporting community initiatives

  Strategically managed finances to maximize use of resources, control costs and increase profits

  Proficiently controlled inventory to maintain optimal levels based on real-time and projected trends

Shift Manager-Neenah, WI; 2011-2012

  Promoted to hire, train, coach, schedule, develop, and supervise managers and associates, with strong focus on customer service; facilitated diversity and incentive programs

  Assessed operational performance to identify opportunities and strategies for driving sales growth, improving operations and increasing profits

  Collaborated with management in achieving aggressive financial goals, including creating budgets and analyzing economic trends, as well as partnered in maintaining proper signage and accurate inventory levels, forecasting sales and evaluating target market and community needs

Assistant Store Manager-Oshkosh, WI; 2010-2011

  Actively assisted in steering operations and achieving objectives as key resource to Corporate Executives and Store Manager

  Strategically scheduled associates to optimize use of resources while meeting stringent budgets

  Delivered store and department management trainings in optimal methods for controlling expenses as well as coached associates to surpass customer service expectations

  Contributed to broad areas of financial operations, from reviewing and finalizing accounts receivable, bank deposits and accounts receivable through creating standard store operating procedures (SOPs)

Market Electronics Merchandiser-Market 191-Green Bay, WI; 2005-2010

  Effectively supervised 13 Walmart Entertainment Pads including electronics, hardware, housewares, and automotive departments as well as photo and connection centers

  Successfully developed and implemented SOPs impacting both sales and shrink to substantially boost revenue production and bottom-line profits

  Thoroughly reviewed and analyzed Retail Link queries, P&L statements and Purcap Reports to evaluate performance and determine strategies for enhancing results

District Manager, Photo Division-District 191-Midwest Division; 1997-2005

Photo Coordinator and Photo Lab Manager 1991-1996

Associate in Visual Communications w/High Honors, Western Wisconsin Technical College-La Crosse

Building Better Merchants Training and Fuji Mini Lab Training-Bentonville, AK

Organizer, Walmart Blood Drives

Director, Harley Owners Group-Appleton, WI Chapter

Key Participant, Relay for Life

Volunteer & Donor, Wounded Warriors