- 1200 Whispering Ln Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

project manager (Large Scale IT Systems Implementation)

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 17 years providing high-performance technical sales, customer service, project management, and technical support in the IT solutions industry.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

    Strategic Planning & Execution

    Technical Service Support

    Total Quality Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Inter-Office Coordination

    Policies & Regulatory Compliance

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Disaster Recovery Administration

    Agile /Scrum Methodologies

    PERT/CPM Charting

    Project Progress Documentation

    Project Budget Management

    Systems Development & Prototyping

    Systems Install and Divestment

    Systems Configuration, Conversion, Migration & Integration

    Stress & User Acceptance Testing

    Post Project Support & Review

    Change Management

Technical

    MS Office Suite & MS Project

    Adobe (Acrobat, Illustrator, PhotoShop, & Lightroom)

    Lotus Notes, Wiki, & Footprints

    Email/Webmail, Web Research, & Social Networking

    SharePoint Online Collaborative Computing

Professional Experience

IBM Corp.

    Manage system implementation projects serving as the project leader for a global team of 20 people, coordinating global resources to satisfy corporate accounts, and conducting cross border conference meetings with executive team (both internal and external) to report status, emerging risks and issues, project scope changes, and new resource requirements.

    Serve as primary point of contact for clients that include Johnson & Johnson, FM Global, and NiSource,

    .

    Identify, select and implement appropriate IT solutions and associated strategies for the Global Expense Reimbursement Application (GERS).

    Mange efforts to transition IBM s largest client s GERS Application and historical data from their datacenters to IBM s hosted environment, coordinating transition solution for companies in 42 countries with over 80,000 end users.

    Collaborate with 3^rd party credit card vendors to ensure PCI compliance as well as new technical requirements.

    Develop customized project management systems meet specific client requirements in communication plan, risk assessments, issue management, change management, project plan documentation, project test acceptance criteria and implementing Service Level Agreements (SLAs).

    Serve as Client Termination Lead for system decommissioning and divestment of obsolescent computing resources,

    Develop and execute decommissioning processes when a client terminates their GERS application, leading a team of 10 specialists in supporting clients during divestment of their application and computing resources.

    Leveraged expertise in customer-facing roles in commissioning hardware systems and performance project management for s $380M shared-cost next generation computer system, PERCS (Productive, Easy-to-Use, Reliable, Computing System), a partner project with Department of Defense DARPA (Defense Advanced Research Projects Agency) division with over 200 team members.

    Designed and executed the system to manage the PERCS system design and performance tuning.

    Collaborated with cross-functional teams to develop, implement, document, and track the project plan in MS Project with status reports, risk mitigation plans, and options for change management strategies provided to the client, the Director and Vice President.

- 1200 Whispering Ln Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience

    Managed the project implementation plan to ensure timely delivery of all requirements in accordance with functional and technical specifications, as well as approved budgets and labor resources.

    Oversaw Design Automation Tools Group supporting as aspects of the product lifecycle from concept to manufacturing for the pSeries chip Design Team items.

    Liaised between Executive Management and Technical Teams in ensuring compliance with user requirements, and completion of all deliverables with deadlines and budgets, and rectification of any project issues.

    Monitored change control process, and presented weekly project status to Executive team.

    Served concurrently as Timing Lead and Project Management Lead for the zSeries nest Design Team comprised of Logic Designer, Chip Integrators, and Chip Timing Engineers across three chips.

    Developed and executed the delivery plan for nest to support tape-out date, presenting regular status updates at weekly meetings, and conducted post-project lessons learned sessions.

    Led a team of IT professionals in projects involving synthesizing and timing of 100 logic macros, and debugging timing paths to ensure compliance with requirements.

    Supervised a Logic Design Team in conceptualizing, developing, and implementing necessary system fixes.

    Delivered a Memory Controller chip design to manufacturing on schedule and within chip timing targets.

    Championed timing process for zSeries nest Elastic Interface.

    Designed and developed digital circuits and PCB layout for Load Store Unit and Memory Controller, from conceptualization, practical design, to manufacturing while performing all necessary analysis for each project milestone and product tape out.

Education & Credentials

B.S. in Electrical Engineering, UNIVERSITY OF TEXAS AT AUSTIN Ÿ Austin XXXXXX (1999)

Professional Training & Certifications

    IBM Leadership Excellence University (2004) | IBM Project Management Education (2005)

    Leading @ IBM (2006) | PMP Certification (11/2007)

    Insurance License (2012-2014) specialized in life insurance plans