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Yyyyyy x. yyyyyy
25 Canterberry Ln. Xxxxxx, MA xxxxxx xxx-xxx-xxxx abc@xyz.com
Customer Service Professional
Eager and dedicated professional with over 20 years of dynamic experience in a variety of settings focused on top-notch service delivery. Demonstrated ability to successfully execute proven sales measures that drive revenue growth and client satisfaction. Thrive in high-pressure and challenging environments that demand adaptability and flexibility. Adept at working effectively in both independent and team settings. Eager to return to the workforce after years as a stay-at-home parent and years of business ownership in a part-time administrative role that will allow for use of skills listed below, as well as deliver opportunities for continued career growth.
Core Competencies
Administrative Support | Phone Correspondence | Service Delivery | Typing | Scheduling | Organization
Time Management | Communication | Leadership | Strategic Planning | Documentation | MS Office | Windows OS
Mac and PC OS Proficiency | Electronic Invoicing | Calendar Management Programs
Professional Experience
Ulta Beauty Ÿ 2017-Present
Prestige Sales Associate
- Serve in a part-time capacity to market and promote budget-friendly, as well as high-end beauty product offerings to a diverse client base
- Engage in cashier duties during busy periods
- Recommend products and services to customers that best fit their stated needs
Clear Cut Landscaping Ÿ 2015-Present
Job Title
- Work in an evening-shift role to handle invoicing and collection duties for a small landscaping company
- Diligently deliver first-class customer service at all times; reply to all inquiries with precision and timeliness
Enterprise Strategy Group Ÿ 1999-2010
Co-Owner
- Acted as the co-operator of a high-tech analyst firm
- Handled all operational facets in regard to office management
- Carefully managed payroll, benefits administration and the hiring of administrative staff members to ensure the company was well-staffed with top talent at all times
ITC Corporation Ÿ 1996-1999
Executive Assistant
- Carefully managed office coordination duties with strong attention to detail
- Handled scheduling, document creation, correspondence and replying to incoming client questions and concerns
- Took on additional duties or special projects as assigned by supervisors
Education
Completed Courses, Criminology, Framingham State College, 2013-2014
Completed Courses, Criminology, MassBay Community College, 2013-2013
Completed Courses, Marketing, Northeastern University
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