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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●


Senior Management Executive

Data & Analytics ~ Platform Innovation ~ Solution Architecture

Leadership ~ Organizational Management ~ Technology Transformations




         Substantial professional background in directing global/enterprise operations, programs, and projects.

         Outstanding skills in effectively managing personnel, budgets, P&L, strategic plans, vision, scope, technical design, product/program management, and customer experience strategy & design.

         Able to effectively coordinate, empower, and guide cross-functional teams in accomplishing objectives and meeting deadlines in a fast-paced, high-growth, and diverse environment.

         Constantly focus on optimizing technology performance, usability, security, and compliance; extremely well-versed in cloud technology, solution architecture, BI, big data, UX/UI design, and data modeling.

         Extensive international exposure; able to connect with and lead people from all cultural backgrounds.

         Highly adept at team-building and leadership, C-level relations, delivering convincing proposals and business cases, and interfacing with stakeholders to facilitate smooth and forward-moving efforts.


Professional Experience


Microsoft, 2014 to 2017

Director / Principal PM Manager UST Support Knowledge Platform & Insights (2016 to 2017)

         Spearheaded real-time data & analytics strategy as well as UX/UI scenario and design enterprise-wide.

         Analyzed, defined, and resourcefully aligned BI initiatives with specific stakeholder needs.


Director Xbox Customer Experience & Strategy (2014 to 2016)

         Governed complete spectrum of hardware and reverse logistics aspects for Xbox business segment from strategic planning to value analysis and realization.

         Marshalled 14 team leads to deliver dozens of improvements and YoY cost reductions surpassing $32M.

         Retired and replaced Xbox s antiquated legacy order processing system with new Commerce platform which captured $40M in cost savings.


Avanade, 2012 to 2014

Senior Director DnA Market Lead for PacWest & Microsoft / NA DnA Solution Architect Lead

         Earned rapid promotion based on significant revenue and customer satisfaction improvements, and charged with North America cross-service line and P&L accountability for PacWest and Microsoft.

         Critically assessed BI maturity levels for Fortune 500 customers and proposed solutions including cost estimates and timelines often with multi-site and cloud transformation components.

         Demonstrated outstanding leadership talents in motivating and coaching high-performance BI architects.

         Propelled PacWest D&A revenues by 43%+ and realigned at-risk initiatives to rebuild customer confidence and save tens of millions of dollars.


Microsoft, 2005 to 2012

Principal Group Manager / Architect Cloud Services / SQL BI Team (2010 to 2012)

         Orchestrated highly-scalable data & analytics project for Azure s Cloud Services featuring big data and exponential growth plans.

         Assembled and shepherded five teams to deliver enterprise-wide, scalable, Silverlight-based KPI dashboard and analytics portal which was lauded for user-friendly and intuitive UI/UX design.

         Directed 14 senior-level team leads in delivering three top-priority xAzure global initiatives encompassing security compliance and certification, data quality and disaster recovery, and architecture hardening.

         Consolidated project resources from 2,000 to 50 to generate between $195M and $390M in YoY savings.


Continued ►



Professional Experience (Microsoft) continued . Yyyyyy x. yyyyyy Page 2 of 2


Business Development Manager Business Intelligence Engineering (2010)

         Handpicked for special assignment focusing on strategic planning, business development, fortifying customer relations, and developing value proposition of group s enterprise data warehouse.


Principal Program Manager & Portfolio Lead Business Intelligence Engineering (2008 to 2010)

         Commanded large global teams to deliver highly advanced financial and anti-piracy BI solutions.

         Methodically slashed costs by 30% through improved offshore utilization, enhanced turnaround time, and reduction in bugs.


Group Program Manager Business Intelligence Engineering Platforms (2005 to 2008)

         Structured Consolidated BI as enterprise standard UI portal to access all Microsoft BI encompassing more than 100,000 end users.

         Positioned Metadata ETL platform (METaL) as standard for Microsoft s enterprise warehousing function, seamlessly processing 4.5 TB daily from nearly 50 sources.

         Proactively transitioned Customer Services & Support staff to India, reducing YoY costs by 30% ($7.2M).

         Independently authored compelling BCAs which successfully gained ELT sponsorship and investment.


Accenture, 1997 to 2005

Senior Manager / Solution Architect / Program Manager, Microsoft (2000 to 2005)

         Championed complex global, multi-site initiatives at Microsoft requiring proficiency in technology and process assessments, vision/scope planning, solution architecture analysis, business case development, $70M portfolio management, and cross-functional team leadership.

         Delivered multiple and influential initiatives across Microsoft account including IW, Xbox, OEM, CSS, CDDG, WW SMB, Field Services and WW BMO.

Improvement Team Project Manager Lead and Development Lead, QWEST (1997 to 2000)

         As initial role as core developer, contrived three dynamic business proposals to streamline recurring tasks, obtained senior executive sponsorship, and delivered on time to exceed expectations.

         Lobbied for and gained C-level approval to assemble and lead highly qualified team of 30 which delivered more than 20 high-impact initiatives within expected schedule and financial parameters.


MTC Corporation, 1997

Technical Consultant / Developer (Consultant to AT&T Wireless)

         Scrutinized and clarified technical needs, recommended practical improvements, performed coding and development tasks, and reliably deployed solution within proposed timelines and budgets.

         Overhauled bundled billing system to dramatically accelerate daily 12-hour ETL processing to <30 minutes.


State of Washington, 1993 to 1997

Director, Experimental College

         Steered full-scope daily operations spanning financial administration, marketing, staffing, business planning, community outreach, resource allocation, and leadership of 40 FTEs and up to 400 instructors.

         Fast-tracked three-hour wait times to only 10 minutes by doubling registration throughput during peak hours via cutting-edge technology and process improvements.

         Masterminded effective changes to expedite course review process from two weeks to three hours.




BA in Business Administration, Concentration in Information Systems

Foster School of Business





SQL Server (DML, DDL), Hadoop, Cosmos, Visual Studio, C#, Visual Basic, XML, Silverlight/XAML


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●
















Dear Hiring Manager:


I am currently exploring career opportunities as a (INSERT TARGET JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As indicated in the accompanying resume, I bring to you considerable expertise in team development and leadership, proficiency in all facets of project and program coordination, and proven strengths in global portfolio management. My extensive experience across data & analytics, solution architecture, enterprise platform innovation, and business intelligence certainly indicates my versatility and ability to drive transformations in any environment. To complement these qualifications, I offer exemplary strategic planning, presentation, communication, and P&L management skills which are crucial as a (INSERT TARGET JOB TITLE).


If invited for an interview, you will find that I am well positioned to deliver immediate and long-term results, with a steadfast commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy






Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●


















Dear ___________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (INSERT JOB TITLE) position currently available with your company. Having gained a deeper insight into the job requirements, your vision, and your corporate objectives, I am confident you will find me a key player in achieving your goals.


As discussed, I am a highly accomplished executive eager to launch a successful career as a dedicated member of your senior leadership team at (INSERT NAME OF COMPANY). I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.


Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.






Yyyyyy x. yyyyyy

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