Strong listening, verbal communication and interpersonal skills to collaborate effectively with key stakeholders.

  Compassionate professional with experience assisting those in need, whether children or adults.

  Impeccable ethics, judgment and stellar attention to detail skills in order to achieve job goals.

  Adaptable, versatile and flexible to prioritize effectively and proactively resolve problems.

  Solid time management and organizational skills, including prioritizing tasks.

Child Protective Specialist, Xxxxxx City Administration for Children s Services June 2016-Apr. 2017

  Provided compassionate care to children suffering from alleged abuse or neglect.

  Interviewed family members and others that interacted with the family to assess child safety and well-being.

  Reviewed the medical records of children and visited their school visits to collect additional facts.

  Removed a child from their family into protective custody or foster care when they were in imminent danger.

  Filed legal petitions and testified in family Court and other legal proceedings as necessary.

  Assisted families with understanding services available through government agencies and access to benefits.

  Displayed confidentiality and maintained accurate and timely computerized records of all case information.

Pharmacy Technician, Duane Reade Pharmacy Xxxxxx, XXXXXX 2003-2016

  Built and maintained positive communications with colleagues and customers at this leading retail pharmacy.

  Communicated effectively with key stakeholders both in person as well as over the telephone.

  Filled prescriptions per physician orders in an accurate, timely and efficient manner.

  Educated customers about the proper use of medication, including dosage and frequency of use.

  Maintained inventory of medications, including stocking shelves and ordering new medications as needed.

Restaurant Manager, Cajay Food Corp. Xxxxxx, XXXXXX                 1995-2002

  Collaborated well with a diverse team of colleagues and customers in a fast-paced environment.

  Showcased strong communication skills to train, mentor and coach employees on best practices.

  Displayed leadership and organizational skills while opening or closing the restaurant.

  Prepared daily inventory reports and also ordered supplies for the restaurant.     

Mail Sorter, Emery Worldwide Airline Long Island, XXXXXX 2000-2001

  Safely and accurately separated packages for different zip codes.

  Ensured care for repaired or damaged packages.

Bachelor of Science (BS), Psychology, College of New Rochelle; graduated May 2010