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Yyyyyy x. yyyyyy
- 15305 W 122nd Terr Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Social/Human Service Management/Administration ▪ Case Management
Qualifications Profile
Self-assured, dynamic, and results-driven educator, social worker, and management professional with more than 21 years providing high-performance guidance and counseling, juvenile case management, and program administration in the public school system, government social service, and healthcare sectors.
- Proven dedication to social causes that enable outstanding public service in uplifting uplift human conditions in disadvantaged segments of the community to lead normal and productive lives.
Detail-oriented and analytical with critical thinking to address social, emotional and relationship issues
Well-organized and resourceful with multitasking and prioritization skills that optimize limited resources to achieve outstanding results independently or as part of a collaborative engagement.
Strong people management and interpersonal communication skills that inspire confidence across diverse ethnicities.
Key Expertise
Human/Social Services
Case Management
Family Preservation
Child Abuse Oversight
Crisis Intervention Management
Counseling & Guidance
Project/Program Management
Change Management
Process/Workflow Improvement
Relationship Management (Clients, Public, & Courts)
Administration
Policies & Regulatory Compliance
Foster Care Administration
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
Technical
Productivity Tools: MS Office (Word, Excel, & PowerPoint)
Internet: Email/Webmail, Online Apps, & Social Media
Professional Experience
Case Management/ Crisis Management
Conducted a variety of general and child abuse interventions, working directly with adults and adolescents, as well as families in crisis, facilitating group and individual counseling, assisting with follow-through programs and personal, family, medical, and educational counseling support.
Collaborated with licensed counselors and other social workers, assessing and submitting intake and treatment plans for review and approval, developing and executing intervention strategies addressing each client requirements, and effectively providing assessments after completing exhaustive investigations.
Provided accurate case documentation and support, ensuring compliance with local, state and federal laws, rules and regulations in the conduct of administering social service programs and initiatives.
Program Management
Developed and executed specialized programs, harnessing and arranging for various community resources as needed, evaluating adjudications and dispositions in medical or court cases, setting up structured face-to-face follow-up appointments, and reviewing post program results for future enhancements.
Designed and executed complex training programs that enabled social workers to achieve their objectives, harnessing available resources from private and government institutions.
Relationship Management
Provided open communication, working with a culturally and ethnically diverse population, building sustainable working relationships that gain trust of individuals at all levels, and successfully encouraging clients to open up and share painful personal information.
Assisted clients in understanding their rights and responsibilities, serving as a client advocate in court proceedings, hearings and disciplinary reviews, and collaborating with attorneys/judges in executing judgments and other actions.
Career History
Kauffman Charter School Xxxxxx City, MO MSW 2016 Present
Behavioral Health Center Topeka, XXXXXX KVC | Case Manager, Permanency, Foster Care 2013 2016
St. Maria Goretti School Arlington, TX Teacher 2007 2012
Holy Family School Topeka, XXXXXX Teacher 2005 2007
Hayden High School Topeka, XXXXXX Teacher 2001 2005
Our Lady of Guadalupe School Youth Group Leader 2002 2004
Xxxxxx Children s Service League Case Manager | Family Preservation Specialist 1998
SRS Family Crisis Intervention Specialist 1996
Xxxxxx Department of Social and Rehabilitation Services Social Worker 1995 1999
Yyyyyy x. yyyyyy
- 15305 W 122nd Terr Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Education & Credentials
Master of Social Work (MSW), UNIVERSITY OF XXXXXX Overland Park, XXXXXX
Bachelor of Social Work (LBSW), WASHBURN UNIVERSITY Topeka, Xxxxxx
Masters Level Course Work / Education, FRIENDS UNIVERSITY Wichita, XXXXXX
Professional Training & Certifications
Crisis Intervention & Suicide Prevention Techniques
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