• Dynamic Multi-Industry Leader who makes decisions to reflect positively on multi-site compliance, risk management, workforce relations, and consumer protection in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage via solutions-centric critical thinking talents for insightful, change-driven results.
• Accomplished Executive who leads corporate-level strategy in key operational investigations and organizational compliance, including offering talents in risk governance, policy management, and auditing and monitoring.
• Visionxxxxxxy Professional who rises above core challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenxxxxxxios to optimize resources and reach high productivity levels, as well as independently resolving in-depth issues for strict compliance with wide-ranging local, state, and federal regulations.
• Excellent Communicator who develops synergistic relationships with C-level executives, cross-geographical decision-makers, staff, and customers; who excels in fast-paced autonomous and collaborative work environments; and who leads peers by example and with integrity to inspire customer confidence and forge strong teamwork to meet objectives.

  Successfully led operational risk management initiatives for 85+ critical risks, including regulatory outreach to 50+ state and federal agencies, as the Senior Director of Consumer Protection and Anti-Trust Compliance for Walmxxxxxxt, Inc.

  Pxxxxxxticipated in 2016 s Building Opportunities through Leadership Development (BOLD) Program championed by the President s Global Council of Women Leaders to actively develop, advance, and retain highly successful women leaders.

  Recognized within the Mentor s Circle for supporting new hires in individual development and community service.

  Spexxxxxxheaded resourceful advisement of internal business pxxxxxxtners (i.e. merchants) on the feasibility of incorporating new products and formats (i.e. delivery, commerce, and pick-up) into the company s portfolio of products and services.

  Expertly interfaced with 80-member Operations Compliance Field Team and Home Office compliance team regxxxxxxding mitigation, training, and monitoring for 5,000+ high-volume stores / clubs as Director of Audits, Remediation & Risk.

  Promoted objective investigative services of up to 300+ investigations annually as the Director of Internal Resolutions / Employee Resolutions for Atlanta Public Schools, including facilitating fair, yet prompt conflict resolution in disciplinxxxxxxy hexxxxxxings, Employee Assistance Programs, grievances, exit interview, and mediations) and ensuring Title VII protection.

Senior Director Consumer Protection ￨ Anti-Trust Compliance (2015 2017)

• Capitalized on the opportunity to lead forwxxxxxxd-thinking alcohol, tobacco, firexxxxxxms, ammunition, lottery, and weights and measures compliance programs for a U.S. portfolio of 5,000+ stores / clubs, including mentoring and managing a top-notch team of Directors (2) and Senior Managers (5) focused on compliance program maturity and engagement.
• Expertly led initiatives to evaluate risks, test compliance with regulatory requirements and internal procedures, develop employee training and corrective actions, execute internal audits, and implement valuable recommendations.
• Designed and developed strategy, mitigation, and emergency response plans and reporting for executive leadership.

Senior Director Alcohol ￨ Tobacco ￨ Firexxxxxxms / Ammunition ￨ Lottery ￨ Licensing ￨ Weights / Measures Compliance (2015)

• Spexxxxxxheaded compliance programs in licensing, alcohol, tobacco, firexxxxxxms, ammunition, lottery, and weights and measures for a U.S. portfolio of 5,000+ stores / clubs, including serving as a Subject Matter Expert (SME) mentoring and managing 45+ associates focused on program maturity and engagement with cross-functional stakeholders.
• Effectively managed all facets of risk governance, auditing and monitoring, and development of enhanced operations.

Director Audit ￨ Remediation ￨ Risks (U.S. Compliance) (2014 2015)

• Utilized broad industry knowledge towxxxxxxd serving as Subject Matter Expert (SME) on compliance strategy, risk governance, and audit and monitoring practices, including leading Senior Managers focused on compliance initiatives.
• Promoted seamless business operations by coordinating and managing oversight of compliance initiatives, including developing and executing fines and sanctions reporting model, an Accountability Matrix for employee violations of compliance requirements, store-level assessments, and Maturity Model (i.e. program-based maturity rating system).
• Served as a go-to interface between an 80-member Operations Compliance Field Team and Home Office compliance team regxxxxxxding mitigation, training, and monitoring across 5,000+ high volume stores / clubs.

Senior Manager II Operations Compliance (2012 2014)

• Drove compliance success by developing and executing a txxxxxxgeted assessment plan for employment, food safety, health and wellness, product safety, EH&S, ATF, financial services, weights and measures, and licensing compliance.
• Collaborated among a results-driven 80-member Operations Compliance Field Team and Home Office Compliance team regxxxxxxding comprehensive mitigation, training, and monitoring of 5,000+ company stores / clubs.

Compliance Assessment Manager (2010 2012)

• Led proactive decision-making in the execution of Operations Compliance Field Team assessments accounting for 200+ store visits across East Division-based Walmxxxxxxt, Sam s Club, and distribution centers, including planning and prioritizing assessment schedules, logistics coordination, and identification of company policies and / or procedures.
• Facilitated root cause conferences and drafted final assessment reports, including remediation recommendations.

Director Internal Resolutions ￨ Employee Relations (2007 2010)

• Strategically steered internal resolutions and employee relations initiatives for this lxxxxxxge-scale Southeastern U.S. school district with 59,000+ students and 8,000+ employees, including mentoring and managing a team of Employee Relations Officers (4), Administrative Staff (2), and Project Manager (1) while overseeing a $600,000 annual budget.
• Managed and executed strategy while facilitating all xxxxxxeas of workforce planning (i.e. recruitment, selection, on-boxxxxxxding, retention, performance management, and sepxxxxxxations), compensation / benefits, and risk management.
• Promoted objective investigative services of up to 300+ investigations annually while resolving conflicts in disciplinxxxxxxy hexxxxxxings, Employee Assistance Programs, grievances, exit interviews, and mediations and ensuring Title VII protection.

Employee Relations Officer (2005 2007)

• Contributed shxxxxxxp analytical abilities towxxxxxxd managing a complex caseload of vxxxxxxious workplace investigations, including demonstrating experience in handling evaluation and resolution of employee wrongdoings, Title VII complaints, fitness for duty evaluations and reasonable accommodations, and diverse class and compensation reviews.

Community Relations Officer

• Demonstrated skill as a proactive investigator representing the Depxxxxxxtment of Housing and Urban Development (HUD) in fair housing, public accommodations, and predatory lending investigations (i.e. complainant intake, witness interviews, and settlement conferences), including developing critical strategy for discrimination testing and audits.

General Counsel ￨ Chief Compliance Officer

• Played a vital role in establishing Standxxxxxxd Operating Procedures (SOPs) and policies focused on quality-driven human resources best practices, loan servicing, and construction laws in the development of an internal legal depxxxxxxtment.
• Expertly developed initiatives concerning risk assessment, case management, monitoring, and mandatory reporting.
• Liaised among Banking Commission and other federal agencies to build and sustain productive regulatory outreach.

Juris Doctorate Case Western Reserve University School of Law

Leadership Engagement Academy (Georgia State University) ￨ OSHA 10-Hour Certification

Balanced Scorecxxxxxxd Strategy (Georgia Tech University) ￨ Basic Mediation Skills (Justice Center of Atlanta)

Lean Six Sigma White Belt ￨ PHR Certification (Inactive Status) ￨ Attorney North Cxxxxxxolina Bxxxxxx (Inactive Status)

HR Generalist Management (Clayton State University) ￨ Dale Cxxxxxxnegie (12-Week Program) ￨ ServSafe Food Safety Certification

Excellent Professional References Provided Upon Request