Dedicated and accomplished Strategic Leader with 25+ years of experience, a solid track record of achieving exceptional levels of productivity, and a demonstrated background in improving efficient business operations. Equipped with an ability to manage daily operations within a variety of environments, lead sales staff members, and handle complex operational situations. Offer solid supervisory abilities with experience in leading large-scale projects, completing financial/credit analysis, and increasing revenue growth.  

Operations Management Team Leadership/Motivation Training/Coaching Self-Motivated

Project Management Strategic Operations Planning Culture Change Initiatives Revenue Growth

Employee Engagement Policy/Procedure Development Strategy Alignment

Leasing/New Car Sales Marketing Program Management Finance/Credit Analysis  

  Played a lead role in the management of a large-scale remodel of the new car building, showroom, and building exterior which was recognized as a $1.5 million project  

  Successfully increased a leasing portfolio from $6.5 million to $12 million in addition to consistently improving customer satisfaction levels  

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity, efficiency, and operational revenue

  Design and implement standard operating procedures within the division, supervised cross-functional teams, and monitor new lease contracts/forms

  Providing comprehensive training to a team of salesmen, obtained a certification in all GM product lines, and created strategies aimed at increasing new car sales

  Supported complex administrative tasks which included reviewing/negotiating contracts, tracking insurance verifications, and selling warranties/GAP insurance

  Additional Roles Held with Steven Lust Automotive Include: New Care Manager, Assistant Lease Manager, and New Car Manager