Yyyyyy x. yyyyyy

Chief Operations Officer Imaging Services

Operations Management ~ Clinical Services ~ Strategic Planning ~ Business Development

Policy & Procedure Development ~ Change Management ~ Process Improvements ~ Start-Ups

Offer more than 20 years in operational and clinical leadership roles including accomplishment-rich experience with start-ups, expansions, transformations, and restructurings. Excel at market analysis, strategic planning, resource and workforce planning, team-building, regulatory compliance, quality assurance, and driving fiscally strong business operations across multiple locations simultaneously. Extremely well-versed in leveraging automation technologies and Six Sigma approaches to elevate productivity, increase profitability, and reduce expenses.

Selected Achievements:

         Championed efforts to boost procedure flow by 18%, gross revenue by 14%, and net revenue by 22% at MRI Scan & Imaging Centers.

         Increased available table time at MRI Scan & Imaging by 35% without impacting payroll by minimizing shift overlap/overtime and hiring per diem staff for weekends.

         Launched an automated and interactive appointment reminder call system to slash labor costs by 90%+ at University MRI and Diagnostic Imaging Centers.

         Established separate division for mobile veterinary MRI services to elevate margins by 22% at University MRI.

         Initiated new CPT/ICD-9 matching system at University MRI which lowered reimbursement rejections by 36%.

         Instituted beta automatic online procedure scheduling system at University MRI capable of decreasing labor costs by 35% and call waiting time by 60%.

         Streamlined coding and billing to curtail labor expenses by 32% at Bodyview Scan Center LLC.

         Resourcefully offered high-margin color cut-plane renderings and DVD videos of clients anatomy/pathology at Bodyview Scan Center and persuasively negotiated lower vendor rates to amplify margins by 40% after only one year in role.

MRI Scan & Imaging Centers, Fort Lauderdale, Florida, 2011 to Present

Chief Operations Officer

         Direct all aspects of daily operations for $5M full-service advanced diagnostic imaging practice spanning three locations, effectively controlling staffing, training, billing, marketing, clinical, compliance, insurance, finance, IT/medical records, infrastructure management, credentialing, and quality control.

         Navigated transition from multi-vendor legacy RIS/PACS system to a single comprehensive solution, reducing vendor cost by 40% and increasing efficiency by 28%.

         Expedited time-to-payment of LOP cases by at least two months by designing dedicated billing and collections model.

         Pursued, negotiated, and successfully acquire six new managed care and four new research contracts.

         Aligned, developed, and mobilized specially-trained tech aides to lower labor expenses by 18%.

         Enhanced marketing to target specialist referrers using individualized collateral and peer to peer interaction which stimulated referrals by 40%.

University MRI and Diagnostic Imaging Centers, Boca Raton, Florida, 2005 to 2011

Director, Operations Division

         Oversaw the complete spectrum of operations for full-service diagnostic imaging enterprise serving comprised of 200 employees across four locations and producing $12M annually.

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Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

         Proficiently planned, coordinated, and held full accountability for staffing, patient scheduling, insurance authorization/verification, quality assurance, regulatory compliance, certification and accreditation, new product development, and customer service.

         Expanded screening services and fostered relationships with eight new clinical research investigators to markedly increase revenues.

Bodyview Scan Center LLC, Boca Raton, Florida, 2002 to 2005

Facility Manager, Chief Technologist

         Spearheaded full-scope operations for cardiac screening and imaging services featuring high resolution CT, nuclear cardiology, phlebotomy, blood serum, and genetic screening.

         Supervised 28 clinical and administrative staff, while directly performing diagnostic imaging, phlebotomy, and post-processing in complex or difficult cases.

         Steered facility maintenance, budgeting, billing, coding, marketing, and clinical protocols for specialty provider generating $4M annually.

         Structured packaged offerings such as selective individual screening studies, blood chemistry and DNA analyses, to secure additional revenue from non-traditional patients such as Canadian and Caribbean clients.

Sitebuild, Deerfield Beach, Florida, 1999 to 2002

Chief Executive Officer and Chief Operating Officer

         Formed, financed, developed, and evolved website and database services company serving local realtors to be sold for $220K profit.

         Applied dynamic leadership talents toward managing, coaching, and motivating team of 14 to quickly generate $650K in annual revenues.

         Demonstrated outstanding business acumen in overseeing all facets of daily operations such as marketing, negotiations, project management, website design, and database engineering.

North Broward Hospital District, Broward County, Florida, 1993 to 1999

Lead MRI Technologist / CSMC

         Rapidly advanced to leadership role in charge of six personnel; conducted and oversaw MRI scans, managed supplies and resources, and ensured constant adherence to JCAHO standards.

         Proactively formulated database to diminish MRI protocol errors and improve service delivery.

         Joined forces with Siemens in revamping neurologic and orthopedic protocols to accelerate acquisition and post-processing time by 15%.

         Introduced cross-training for CT and MRI technologists as part of fast-track strategy for ER patients needing STAT scans, successfully reducing wait times by 22%.

         As expert witness for South Broward Hospital District defense, played a pivotal role in minimizing district liability for multiple claims.

MBA, Healthcare Administration, Florida Atlantic University, Boca Raton, Florida, 2011

B.S., Radiologic Sciences, magna cum laude, Florida Hospital College of Health Sciences, Orlando, Florida, 2008

Certified Radiology Administrator (CRA), AHRA

CT and MRI Technology Certification, University of Virginia, Charlottesville, Virginia

Radiologic Technology Certification, University of Virginia, Charlottesville, Virginia

ARRT Licensed Computed Tomography Technologist

ARRT Licensed Magnetic Resonance Imaging Technologist

ARRT Licensed Radiologic Technology Technologist

GE/Siemens/Philips medical imaging systems, Dicom workflow management, CPT/ICD-9 Crosswalk, 3D Dicom rendering software, Lotus Notes, MedStar, Powerserver, CDL, Medical Manager, Microsoft Office Suite, Microsoft Project, Adobe Creative Suite, Web Server Management, FTP, CSS, HTML, ASP, JSP, MDB/SQL