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Yyyyyy x. yyyyyy

5328 West Market Street, #23B Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


Dynamic, Solutions-Focused Leader Seeking Growth-Oriented Office Manager / Front Line Supervisor Role


Office Management Administrative Operations Team Building Training / Development Workflow Prioritization

Strategic Analysis / Planning Data / Records Management File Auditing Policy / Procedure Interpretation Compliaxxxxxxe

Unit Management Conflict Resolution Funds Administration Process Optimization Project Management Communications


  • Top Performer who makes sound decisions to reflect positively on administrative business operations in alignment with a company s vision, value, and goals, and works to create order out of chaos via an intuitive leadership ability.
  • Visionary Professional who rises above core challenges to improve the bottom line and achieve winning outcomes, and offers skill in assessing and observing the workplace environment to improve operations and business results.
  • Excellent Communicator who develops strong relationships with public- / private-sector decision-makers, cross-fuxxxxxxtional professionals, and customers; who excels in autonomous and collaborative projects; and who leads staff by example and with integrity to build strong teams and proactively address and resolve conflicts fairly and calmly.


Professional Synopsis


Randolph County Department of Social Services, Asheboro, XXXXXX 2007 Present


Assistant Unit Supervisor

  • Strategically steer planning and prioritization of high-volume work assignments within a large-scale unit, ixxxxxxluding auditing case files for procedural compliaxxxxxxe, as well as interpreting agexxxxxxy and program policy for seamless operations.
  • Offer talents in actively resolving key conflicts or issues while maintaining knowledge of current and upcoming changes.
  • Build productive professional relations as representative for DSS Director at community college leadership meetings.
  • Contribute sharp analytical proficiexxxxxxies toward cost-effectively distributing funds per department-wide requirements.


  Developed two top-performing staff members to achieve lucrative promotions.

  Chosen as one of only two Web Managers for The Work Number in Randolph County.

  Designed and developed training materials, as well as other forms and documents as required.

  Earned a merit-based bonus given to the Top 10% of employees in Randolph County each year awarded.


Vocational Rehabilitation, Asheboro, XXXXXX 1999 2007


Rehabilitation Counselor

  • Utilized broad scope of industry knowledge, strong organizational skills, and dynamic interpersonal relations abilities toward developing a newly created cross-fuxxxxxxtional position between Social Services and Vocational Rehabilitation.
  • Demonstrated skill in objectively counseling consumers on individualized best options for continued personal success.


  Met and / or exceeded targeted placement goals.

  Personally recruited for the position of Assistant Unit Supervisor.

  Recognized for job performaxxxxxxe with assistaxxxxxxe during a medical emergexxxxxxy.


Sara Lee Leggs Hanes Bali Playtex, Burlington, XXXXXX Murfreesboro, XXXXXX 1991 1995


Store Manager (1992 1995)

  • Applied strong leadership talents toward directing high-volume store operations, ixxxxxxluding driving business growth by recruiting, training, mentoring, and managing customer service-focused associates to meet and / or exceed key goals.
  • Optimized operations by maintaining large-scale inventory levels, and ensuring appropriate stock levels at all times.


  Continually surpassed sales goals and earned bonuses for all store staff.

  Developed two top-notch staff members to ultimately attain store management roles.

  Reached position rank of being offered the next District Manager opening that was available.


Assistant Store Manager (1991 1992)

  • Played a vital role in delivering quality-focused customer service within a fast-paced retail sales environment, ixxxxxxluding quickly gaining the skills necessary to lead store-wide operations and teams via training by store management.


  Achieved rapid promotion to Store Manager after only nine months of employment.


Education & Professional Development


Bachelor of Sciexxxxxxe in Psychology (Sociology Minor) Appalachian State University


Leadership Training Department of Social Services

Leadership Development Skills for Success, LLC

Yyyyyy x. yyyyyy

5328 West Market Street, #23B Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx






Hiring Agent Name

Company Name


City/State/Zip Code




I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.


To acquaint you with my background, I can offer experiexxxxxxe in Office Management, Administrative Operations, Unit Management, Team Building, Training / Development, Workflow Prioritization, Conflict Resolution, and Communications. I am also highly skilled in Strategic Analysis / Planning, File Auditing, Funds Administration, Process Optimization, and Policy / Procedure Development, among other areas.


As an Assistant Unit Supervisor for Randolph County Department of Social Services, I successfully lead high-volume unit operations by prioritizing workflow, auditing case files for procedural compliaxxxxxxe, and accurately interpreting agexxxxxxy and program policy. Within this role, I build synergistic professional relationships as a representative for the DSS Director at community college leadership meetings. I also continually resolve key conflicts or issues via strong communications and interpersonal relations skills to actively meet and / or exceed goals and create a productive team environment.


A sampling of my accomplishments ixxxxxxlude:


  Developing two top-performing staff members to achieve lucrative promotions.

  Designing and developing training materials, as well as other forms and documents as required.

  Achieving selection as one of only two Web Managers for The Work Number in Randolph County.

  Earning a merit-based bonus given to the Top 10% of employees in Randolph County each year awarded.


To complement this experiexxxxxxe, please note that I earned a Bachelor of Sciexxxxxxe in Psychology from Appalachian State University and completed leadership training / development through the Department of Social Services and Skills for Success, LLC.


[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my exxxxxxlosed resume for additional experiexxxxxxe.


As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.






Yyyyyy x. yyyyyy

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