• Self-motivated Administrative Support Specialist with an in depth understanding of general office operations, staff management and employee training/development.
• Strong organizational capabilities, key to coordinating office events and scheduling company travel.
• Dynamic interpersonal communication skills, key to providing excellent customer service and resolving incoming inquiries.
• Regarded for the ability to deliver outstanding results with the highest degree of expertise, service, and professionalism.

Quad City Pools and Spas Headquarters 2011-Present

Administrative Assistant, Accounts Payable

• Fulfill key administrative support position, with associated responsibilities including invoice processing, call management, inventory control and correspondence management for 4 branches.
• Successfully process payroll, on a weekly basis, for 50+ employees.
• Heavily involved in on boarding process for new hires, including interviewing and training.
• Utilize strong organizational capabilities to coordinate events and travel schedules.
• Successfully oversee shipping operations, including preparation, acquiring quotes and disputing incorrect charges.

Entertainment Tonight 2003-2008

Office Manager/ Cashier

• Demonstrated strong leadership skills while overseeing daily operations, including inventory management, hiring and training.
• Utilized strong interpersonal communication skills to successfully resolve customer inquiries and provide high level of service.

Ridgecrest Village 1998-2003

Dietary Aide/ Night Time Supervisor

• Managed day to day operations while providing in depth training to staff members.

Coursework Completed, Kaplan College, Davenport, IA; 2006-2007

Relevant Courses in MS Excel, Word and PowerPoint

Coursework Completed, Scott Community College, Davenport, IA; 2002-2003