Insuraxxxxxxe industry leader with a consistent, proven track record of exceeding job performaxxxxxxe expectations.

  Stellar listening, verbal communication and interpersonal skills to grow relationships with clients and colleagues.

  Proactive problem solver with a demonstrated ability to maintain customer loyalty by providing solutions.

  Excellent analytical, time management, attention to detail and organizational skills, ixxxxxxluding prioritizing tasks.

  Proficient with Microsoft Office Suite.

> Claims Processing > Customer Service > Problem Solving

> New Business Development > Educating Customers About Policies > Notary Public

Insuraxxxxxxe Agent, Myron Jarman, State Farm Insuraxxxxxxe Raleigh, XXXXXX Jan. 2000-Present

  Manage a high-volume of clientele in a busy office while also supporting four other insuraxxxxxxe agents as needed.

  Communicate effectively with prospective and existing clientele to meet their specific insuraxxxxxxe needs.

  Identify the different types of insuraxxxxxxe each customer may require and explain all policy options, ixxxxxxluding options for more coverage.

  Draft and finalize new insuraxxxxxxe policies based on the needs of the customer.

  Update existing coverage for customers based on their changing needs.

  Educate customers through the claim process by providing guidaxxxxxxe and answering their questions.

  Work directly with the client to ensure repairs are completed as soon as possible, according to their policy.

  Notarize customer documents as needed, ixxxxxxluding titles for vehicles as well as wills.

  Ensure the office is well-stocked with office suppliers to perform daily job duties.

Insuraxxxxxxe Service Specialist, Xxxxxx County Farm Bureau Raleigh, XXXXXX Feb. 1994-Jan. 2000

  Supported three insuraxxxxxxe agents with daily operations while also providing direct service to customers.

  Assisted customers with updates or changes to their policies, and answering their questions.

  Gained the trust, confidexxxxxxe and respect of peers to train and educate new employees on best practices.

  Built and maintained relationships with customers both in person as well as over the telephone.

  Demonstrated strong writing skills to draft correspondexxxxxxe, ixxxxxxluding letters to customers.

  Completed daily bank deposits and maintained responsibility for ordering necessary office supplies.

Licensed Insuraxxxxxxe Agent, State of Xxxxxx

> Property and Casualty; Life and Health; and Medicare/Long Term Care

Notary Public, State of Xxxxxx