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Information Technology Professional seeking to utilize in-depth experience in a challenging
Senior IT Leadership or Senior Project Manager assignment
Bachelor of Science degree in Business Information Systems; Associate of Science in Electronic Engineering and Computer Repair; Agile Product Owner and Scrum Maser Training; Scrum Fundamentals Certification; ITIL V3 Foundation Certification
Long-term, stable and In-depth experience in managing 5-15 member scrum teams including onsite/remote members
Demonstrable abilities in providing fiscal management over operating expenses and capital projects; skilled in using Estimate at Completion (EAC) model for forecasting spending
Expertise in managing vendor/contract employees, third-party hardware support, off-shore software development teams and developing SOWs
DigitalGlobe, Westminster, CO 2011 Present
Manager, Data Management (2011-Present)
Oversee enterprise data protection activities; hold comprehensive responsibilities for service road maps and maximizing service/product value, managing budgets and developing capital planning for two multi-million-dollar projects.
Consistently define and communicate team expectations/goals, develop member performance evaluations and collaboratively interface with individuals concerning career development.
Tasked to report service availability KPIs for data protection platform to management during monthly review of operations; also served as PM for data protection refresh project that was completed within time parameters and $2M capital budget. Was PM for important data migration project that moved 100PB data to AWS moving data from LTO5 take and utilizing AWS S3 and Glacier services for company archive; saw $2M annual savings in legacy systems support/licensing.
Direct scrum team of13 engineers supporting production, software development and Devops for Data Management Platform (DMP) and Enterprise Data Protection services.
IT Operations Manager (2013-2015)
Promoted to position following earlier successful achievement of duties/responsibilities for company; recorded $2M+ in reduced infrastructure operating costs by assessing support requirements, reviewing parts lists and working with vendors to modify support model and utilize lower-cost replacements.
Defined and communicated team goals, authored performance reviews and collaborated with team members to assist with defining individual goals.
Successfully increased organizational efficiencies with upgrades that included 10GB Networks, 100GB WANs, high available storage solutions and server upgrades to speed activities; also improved efficiencies by implementing process improvements including pre-approved change control process, identifying/recommending changes for inefficiencies that included automation and tracking service maturity improvements.
Directed activities of scrum team of storage/network/linux/windows engineers supporting 24/7 production operations, upgrades and patch management to meet security requirements.
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Senior Storage Engineer and Storage Manager (2011-2013)
Directed team providing 24/7 support for 60PB+ of storage from Netapp, Hitachi and EMC Isilon storage systems; communicated team goals, completed performance reviews and worked with members concerning career planning.
Reported storage system capacity/KPIs to management during monthly operations reviews and managed third-party vendors for storage environments, including hardware replacement parts, software upgrades, RCA reviews from outages and quarterly service reviews.
IBM Global Services, Boulder, CO 2005 2011
Served as Storage Architect on accounts including Disney and Austrian Airlines; oversaw data migration of enterprise data from legacy EMC8830 and IBM DS8000 systems to new IBM XIV, DS8700 and EMC VMAX solutions.
Agilent Technologies, Colorado Springs, CO 2000 2005
Senior Systems Engineer/Lead
Managed international Agilent Data Center Build-outs for IT supporting separation of Agilent from HP; oversaw EMC Storage, Windows servers, HPUX, McData SAN Switches, ADIC Tape Libraries and Netbackup; also managed exchange data protection with EMC Snapshots and Veritas Netbackup.
Bachelor of Science, Business Information Systems
University of Phoenix, Colorado Springs, CO
Associate of Science: Electronic Engineering/Computer Repair
Technical Trades Institute, Colorado Springs, CO
Scrum Fundamentals Certification
ITIL V3 Foundation Certification
Agile Product Owner and Scrum Master Training
AED/First Aid Certification
Key Member, DigitalGlobe s Team Engagement Committee
Involvements include organizing internal company events and supporting community charitable activities
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