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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ￨ abc@xyz.com
Proficient, accomplished Administrative Operations Specialist seeking to apply extensive experience in administrative assistance and staff management to a rewarding new position.
Profile
Many years of experience in administrative operations, executive assistance, staff leadership, organizational collaboration, customer service, documentation and problem resolution.
Have earned Manager of the Year and Manager of the Quarter awards for exemplary performance.
Exceptional performance capacities regarding VIPs and special projects & requests.
Highly accomplished in interpersonal communication, organization of complex activities, assessment of detailed criteria and preparation of comprehensive documentation.
Ensure provision of superior guest service to generate strong repeat business.
Adept & experienced in collaborating with diverse clientele to successfully attain program targets.
Professional Background
Ocean Reef Club, Key Largo, FL 1990 - 2017
Transportation Coordinator, 2013-2017
Efficiently supervised attainment of various modes of transportation for waiting guests.
Collaborated with guest contacts, as well as with Enterprise Rent-a-Car, to secure vehicles.
Accurately prepared detailed invoices each day and coordinated with Bell Stand personnel.
Concierge, 2009-2013
Proficiently assisted guests with dining reservations, golf, spa and other recreational activities, both on and off resort property.
Expertly satisfied any special requests.
Guest Service Manager, 2001-2008
Knowledgeable recruited, instructed, directed, developed and documented over 25 staff members.
Prepared detailed operational budgets, processed employee payroll and tracked attendance.
Administrative Assistant, 1990-2001
Skillfully collaborated with Vice President of Operations, Executive Directors of Food and Beverage, General Manager of Operations, Executive Salespeople and Executive Conference Specialists.
Education
Florida State Real Estate License, 1988
Gold Coast Real Estate, Miami, FL
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ￨ abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City, State Zip Code
Dear :
I am contacting you to offer my services as an Administrative Operations professional and am submitting my resume for your review. In advance, I thank you for your time and consideration.
Over the course of my career, I have excelled at providing superior service to resort and hotel clientele, including VIPs. I am well-versed in administrative operations, executive assistance, staff leadership, organizational collaboration, customer service, documentation and problem resolution. Additionally, I have won awards for Manager of the Year and Manager of the Quarter.
As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.
Sincerely,
Yyyyyy x. yyyyyy
Attachment
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