Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx
Phonexxx-xxx-xxxx
Email: abc@xyz.com

Citizenship: United States of America

Veteran s Preference: N/A

Core Competencies

Human Service Program Management, Financial Analysis, Needs Assessments, Attention to Detail, Customer Service, Coaching/Training, Technical Analysis, Relationship Building/Management, Project Management, Strategic Planning, Data Analysis, Administrative Operations, Budget Development, Medical Lab Management, Cost Reduction, Team Building, Data Security, Process Improvement, Supervision, Information Technology, Microsoft Office Suite, Team Leadership, Equipment Calibration

Professional Experience

March 2013-January 2016
Armed Forces Services Corporation

Trenton, NJ

Salary: $69,990 USD Per Year
Hours: 40/week
Supervisor: Tracy Black; Phone xxx-xxx-xxxx ; Contact; Yes

Recovery Care Coordinator

Directly managed day-to-day logistics and administrative operations which included developing comprehensive recovery/transition plans through the identification of individual issues, needs, and long-term goals. Provide social services recommendations, facilitated multi-disciplinary meetings, and created presentations focused on both early intervention programs and referral processes/best practices.

October 2011-June 2012
Science Application Corporation (SAIC)

Trenton, NJ

Salary: $54,000 USD Per Year
Hours: 40/week
Supervisor: Brett Lehr; Phone xxx-xxx-xxxx ; Contact; Yes

Site Lead

Played a lead role in analyzing complex user requirements and current procedures in order to develop innovative solutions aimed at improving productivity. Performed investixxxxxxtions related to patient inquiries, followed-up on escalated patient satisfaction issues, and monitored staff scheduling. Successfully planned and coordinated in-depth security measures which resulted in an increase in data security.

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December 2005-October 2011
Strategic Resources Inc.

Trenton, NJ

Salary: $47,000 USD Per Year
Hours: 40/week
Supervisor: Marsha Fletcher; Phone: XXXXXX; Contact; XXX

Systems Specialist

Utilized superior technical acumen in order to analyze and resolve technical issues on behalf of end-users, vendors, and members of executive management. Provided consultative services to executive leadership, developed comprehensive service plans, and completed follow-up assessments of service. Maintained and calibrated equipment which was used to complete quantitative and qualitative analysis which included spectrophotometers, calorimeters, flame photometers, and computer-controlled analyzers.

September 2003-November 2005

United States Air Force
Trenton, NJ
Salary: $55,000 USD per year
Hours: 40/week
Supervisor: Retired Major Jeffers; Phone: XXXXXXX; Contact: Yes

Health Service Manager

Played an instrumental role in the design and implementation of comprehensive medical programs/services which were concentrated on promoting local community health services. Created new referral strategies which ensured that patients received appropriate specialty referrals based on their needs and handled administrative tasks such as new patient processing, eligibility determinations, and scheduling.

September 1990-August 2003

United States Air Force
Various Locations
Salary: $xx,xxx USD per year
Hours: XX/week
Supervisor: XXXXXXX; Phone: XXXXXXX; Contact: XXX

Medical Laboratory Technician

Managed daily operations within a quickly moving medical laboratory which required supervising a team of approximately 20 Technicians and maintaining oversight of over 2,000 procedures on a weekly basis. Planned and implemented annual budgets, designed cost reduction strategies, and performed chemical analysis of patient samples in order to determine the presence of either normal or abnormal components.

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Education

Wilmington University

New Castle, DE

Degree: Master of Science

Major: Administration of Human Service

Earned: January 2016

Credits Earned: XX

Southern Illinois University of Carbondale

Carbondale, IL

Degree: Bachelor of Science

Major: Work Force Education and Development

Earned: December 2012

Credits Earned: XX

Training

Composite Health Care System (CHCS)

AHLTA Electronic Medical Record Coding Compliance Editor (CCE)

Enterprise Wide Schedule & Registration

HIPAA 2016 Certifications

CompTIA A+

CompTIA Security+

NCO Prep Course

NCO Academy

Awards/Recognitions/Professional Memberships