- P.O. Box 26, Xxxxxx St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my degree in Occupational Safety and Health 28 years providing high-performance customer service, construction support, administration, and operations support in the healthcare, construction, logistics, metal fabrication, and retail industries. I am currently with the Pleasant Valley Hospital in Point Pleasant, XXXXXX as a Lab Courier while serving as a Carpenter with Blair Builders in Gallipolis, OH for a few months in 2015. Prior to this, I was with Designers Specialty Millwork in Fr. Lauderdale, FL as a Superintendent assigned to complete a government project installing pre-fabricated cabinets. For more details, please take a moment to go through my resum .

In leveraging my managerial and supervisory competencies across several industries, I also bring to the table my personal strengths that include a passion for achieving group missions and objectives through sustainable people-centric and results-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with the people I work with, including senior management, stakeholders, and industry professionals that create a harmonious and collaborative work environment in achieving shared commitments.

I am confident that my education, experience, and personal strengths offer the right mix of qualifications that define me as a suitable candidate for the vacancy, one who can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

RYAN WICKLINE

Attachment: Resum

- P.O. Box 26, Xxxxxx St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Technical Service Manager

Qualifications Profile

    Self-assured, dynamic, and results-driven management professional with more than 28 years providing high-performance customer service, construction support, administration, and operations support in the healthcare, construction, logistics, metal fabrication, and retail industries.

-    Completed project installation of pre-fabricated cabinets at the FBI Biometric Center in Clarksburg, XXXXXX.

-    Managed staff development in a retail store to achieved high performance in meeting sales objectives.

    Highly detailed, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well organized and resources, with multitasking and prioritization skills to optimize limited resources.

    Proven flexibility with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Effective interpersonal communication skills that forge collaborative engagements and partnerships from a diverse workforce in achieving objectives and shared commitments.

Key Expertise

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Tactical & Operations Planning

    Project Management

    Technical Service Support

    Operations Management

    Total Quality Management

    Process/Workflow Improvement

    Continuous Quality Improvement

    Productivity Improvement

    Resource Management

    Inter-Office Coordination

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

    Logistics/Warehouse Operations Management

Technical

    Medical Laboratory Protocols (Airborne & Blood-Borne Pathogens)

    Residential Woodworks/Carpentry

    Plumbing/Piping Systems

Professional Experience

    Manage daily courier functions between 3^rd party labs and the hospital, providing daily route pick-ups, delivering samples to hospital laboratory, and ensuring compliance with DOT safety regulations and handling protocols.

    Apply skills learned in PPE training with airborne pathogens and training on the use of respirators and glove for blood-borne pathogens to maintain safe handling of samples.

    Provided carpentry services that involved house framing, roofing, siding and finish works, ensuring compliance with customer specification and agreed project cost proposals to achieve customer satisfaction.

    Directed project installation of pre-fabricated cabinets at the FBI Biometric Center in Clarksburg, XXXXXX in accordance with blueprint specifications and deadlines, coordinating the shipment of materials with the Project Manager and fab shop foreman in FT. Lauderdale, FL.

    Ensured compliance with safety practices through weekly safety meetings, and resolved job order issues with contractors with dispatch to maintain completion of deliverables within deadlines.

    Collaborated with electricians, plumbers, and drywall finishers to complete the rough in installation.

    Supervised distribution/deployments of materials and tools, and conducted QA inspection over in-progress work, clean-up and painting of all inside wall panels.

    Completed plumbing work orders on residential and commercial clients.

    Performed job hazard analysis, and ensured compliance with safety procedures to complete project without accidents.

    Assembled pipe sections, tubing & fittings; repaired, measured, cut and threaded pipes to required length using power tools or machines while observing pressure gauges to detect and locate leaks.

    Managed daily operations involving merchandising, pricing and seasonal discounts, staffing, training, and performance evaluations that developed staff productivity in meeting sales and service objectives and strategies.

    Ensured compliance with safety practices, maintenance standards, and pre-operational checklists for delivery vans.

    Resolved customer complaints to ensure/restore continued patronage.

    Developed and executed training programs and course content for new and existing employees covering customer services, product knowledge, safety and quality standards, and performance expectations.

- P.O. Box 26, Xxxxxx St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

    Conducted visual QA checks on crane cables and tongs for defects, and all fluids for proper levels, and ensured proper maintenance and serviceability of all mechanisms.

    Prevented structural overloads by assessing load weights against maximum capacity.

    Loaded ingots soaking pits for homogenization and unloaded pits for next step in rolling process.

Education & Credentials

A.A.S. in Occupational Safety and Health, COLUMBIA SOUTHERN UNIVERSITY (2015 Present)

Professional Training & Certifications

    OSHA 30-hour General Outreach Training | OSHA 10-hour Construction Training

    OSHA Professional | OSHA Manager | OSHA Specialists | OSHA Supervisor