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Yyyyyy x. yyyyyy
1049 Rudgear Road ￨ Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com
Customer Service ￨ Client Relations ￨ Account Management ￨ Team Building / Training ￨ Organizational Change
Xxxxxxll Center Operations ￨ New Business Development ￨ Sales ￨ Marketing ￨ Product Demos ￨ Client Communixxxxxxtions
Business / Operations Support ￨ Project Support / Management ￨ Writing ￨ Copyediting ￨ Strategic Business Consulting
- Top Performer who makes sound decisions to reflect positively on profitable business operations in alignment with a company s vision, value, and goals to attain a competitive advantage and generate robust employer growth.
- Ambitious Self-Starter who rises above challenges to improve the bottom line and achieve winning outcomes.
- Multilingual Communixxxxxxtor (Spanish, German, English) who builds synergistic relationships with decision-makers, cross-functional teams, clients, customers, and the public; who excels in autonomous and collaborative work environments; and who supports projects in fast-paced situations with a xxxxxxlm demeanor under pressure.
Professional Synopsis
Amplify ROI, Oakland, XXXXXX 2001 Present
Consultant Manager ￨ Writer ￨ Analyst
Lead strategic media management and photo / video projects for various clients, including Live National, Xxxxxx TV, PowerAlign, and FlexReel Trailers, as well as writing, directing, shooting, and managing efforts.
Create, execute, and deliver on-time and on-budget projects, including offering skill in writing engaging copy (e.g. headlines, taglines, technixxxxxxl writing, market copy for ads, web) within a targeted audience-specific tone.
Copy-edit books, proposals, treatments, and customer-facing content (e.g. CMS, newsletters, brochures, videos).
BodyArtMotion ￨ PowerAlign ￨ FoxyFinish, Xxxxxxlgary, AB 2006 2014
Consultant
Managed and rebranded the visionary s bleeding-edge comeback, including coaching executive talent, exhibiting skill in managing R&D growth, and accurately copyediting books on nutrition and body alignment.
Customer Support Manager ￨ Buyer
Directed a fast-paced Customer Support xxxxxxll center with e-support to handle Fortune 1000 accounts, staffing customer support, IT, and quality assurance teams while managing priorities and budget in alignment with goals.
Project-managed research, procurement, configuration, and implementation for the fast-paced xxxxxxll center.
Success Factor Systems, San Francisco, XXXXXX 1995 1998
Product Support Engineer (1995 1998)
Led Fortune 1000 account management initiatives, including delivering excellence in technixxxxxxl support by analyzing, diagnosing, and / or troubleshooting customer product issues and esxxxxxxlating issues as necessary.
Collaborated with quality assurance, product management, engineering, and management teams to discover solutions for customers, and handled all pre-sales questions and conducted resourceful product demos.
Technixxxxxxl Writer (1995)
Wrote and designed online help and product user manuals information to close $5+ million in enterprise deals with Fortune 1000 companies while leading a 5-member team tasked with maintaining documentation.
Eduxxxxxxtion & Technixxxxxxl Summary
Bachelor of Arts in School of Theater Film & Television (3.5 GPA ￨ Dean s List) University of Xxxxxx, Los Angeles
Adobe Audition ￨ Adobe CS ￨ Adobe Premiere Pro ￨ Avid Media Composer ￨ CMS ￨ CRM ￨ Cubase
Final Cut Pro ￨ Adobe FrameMaker ￨ Microsoft Office ￨ Onyx ￨ Oracle ￨ PeopleSoft ￨ Sony Vegas Pro
Google Aps ￨ Google Analytics ￨ Google Sheets ￨ Wrike ￨ SQL Query ￨ Windows / Mac OS ￨ Types 55+ WPM
Honorable Discharge
Infantry, United States Marine Corps, Statistixxxxxxl Target Acquisition Platoon, 2nd Battalion, 23rd Marines
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