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Driven, focused, and knowledgeable Admissions Representative with 20+ years of experience in high-stress environments in addition to a strong background within a variety of industries. Experienced in leading successful teams, designing operational/sales strategies, attending recruiting/community events, and providing comprehensive guidance to individuals regarding educational programs. Equipped with a keen ability to develop positive relationships with co-workers, vendors, and members of the community.

• Direct daily administrative and logistical functions within a fast-paced educational environment with a focus on increasing productivity and efficiency
• Provide comprehensive campus tours to prospective students, conduct interviews in order to identify individual educational needs and abilities
• Maintain a keen knowledge of company policies and procedures in addition to applicable federal/state regulations which include accrediting agency standards

• Guided the admission process for prospective students which included conducting applicant interviews, providing campus tours, and ensuring federal/state regulations are adhered to
• Mentored prospective students on financial and/or program related information which included tuition rates, fee schedules, refund policies, payment plan availability, and college specific policies and procedures
• Maintained student application records, verified admission criteria, finalized each student s enrollment prior to the start of school, and referred students to financial programs as needed
• Utilized superior communication and interpersonal abilities in order to foster positive rapport with both students and members of the community

• Spearheaded daily admissions office operations within the organization which required completing both face-to-face and telephone interviews along with maintaining communication with students via email
• Instrumental in the completion of student orientation and registration day activities, monitored compliance with federal/state regulations, and sourced potential students within the community
• Played a lead role in managing the school s student retention efforts which were focused on maintaining communication with students from enrollment through graduation
• Participated in community recruiting events which were focused on both high school students and adults

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• Managed the daily supervision of inmates within a state correctional facility with a concentration on maintaining a safe and respectful environment
• Ensured both internal best practices and state/federal regulations were followed at all times, assisted with special projects as needed, and mitigated potential safety risks within the facility

• Directed several business development and sales functions within a successful telecommunications company with a concentration on increasing revenue and profitability
• Built positive relationships with both existing and prospective customers, identified product needs, successfully overcame customer objections, and provided information related to current sales promotions

• Held several recruiting and management roles which included Recruiter, Recruiting Station Commander, Military Entrance Procession Station Liaison, Operations Chief, and Assistant Recruiter Instructor
• Provided information on military programs, benefits, and policies to prospective candidates in addition to attending recruiting events to both large and small audiences
• Supervised recruiting teams which required providing individualized feedback and coaching in addition to implementing recruiting strategies
• Maintained accurate records for hundreds of candidates, processed screening evaluations (medical, moral, drug, education, and citizenship), and completed over 4,300 background screenings
• Created unique advertising techniques which highlighted military life and benefits while simultaneously providing accurate information on military programs
• Awarded Navy Achievement Medal Gold Star in Lieu of Third Award, Navy Commendation Medal