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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
Abc@xyz.com
Dedicated, versatile Professional eager to contribute 15 years of experience to a progressive organization.
Profile of Qualifications
- Proven track record of maintaining quality control, maximizing efficiency and minimizing company risk throughout daily operations within various industries.
- Strong interpersonal communication skills, key to maintaining relationships with clients, vendors and staff members.
- Demonstrated ability to drive company revenue throughout implementation of effective upselling techniques, development of successful marketing materials and creation of strategic marketing campaigns.
- Possesses linguistic fluency in English and French.
Key Areas of Expertise
Leadership Solution Development Sales Operations |
Interpersonal Communication Marketing Campaign Creation Client Relationship Management |
Process Improvement Risk Mitigation Customer Service
|
Professional Synopsis
EVO Payments International 2008-Present
Risk Analyst Level II
Maintain quality assurance throughout daily operations, focusing primarily on risk mitigation, developing merchant relationships and minimizing fraudulent transactions.
Perform thorough investigations regarding high risk/suspicious transactions.
Serve as MasterCard Alert to Control High Risk Merchants Agent for international EVO payments.
Idearc Media Corp (A Verizon Company) 2004-2007
Advertising Consultant
Envisioned, designed and deployed highly effective marketing and advertising campaigns for portfolios valuing $25k+.
Identified client needs and developed innovative, individualized solutions to ensure client satisfaction.
Cultivated lasting client relationships throughout various tactics, including networking, cold calling and prospecting.
Continually achieved and surpassed monthly and annual sales goals.
Leveraged aggressive negotiation tactics to ensure bottom line company cost throughout vendor interactions.
Citi Group 2001-2004
Customer Service Representative/Sales Associate
Utilized strong product and service knowledge to strategically upsell and drive overall revenue growth.
Demonstrated strong customer service abilities throughout thorough inquiry resolution, troubleshooting and relationship management.
Education & Professional Development
Coursework Completed, Nassau Community College
Coursework Completed, Sanford Brown Institute
New York Haitian Promoters Coalition Founder
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