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Driven, focused, and knowledgeable Strategic Leader with several years of experience in leadership/management roles along with an exceptional background in overseeing daily operations within a variety of banking environments. Experienced in working within cross-functional teams, handling check processing logistics, identifying banking suspicious activity, and completing detailed financial analysis. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.

Operations Management Team Leadership Banking Regulations Training/Coaching

Project Management US Patriot ACT/OFAC Customer Service/Support

Process Improvement Oral/Written Communication Attention to Detail Time Management

  Direct day to day banking operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Review and respond to legal notices/levies, post overdraft for all branches, and process both Check21 and ACH returns

  Utilize superior analytical abilities to update daily GL balances for all branches, file CTR and SAR paperwork for branches, and process FRB adjustments

  Process stop payments and inward returns for all locations, post vouchers, and review organizational (on us) checks for potential errors

  Maintain an expert level knowledge of OFAC regulations, the US Patriot Act, and suspicious activity monitoring best practices

  Coordinated daily operations related to check processing which included maintaining financial records, balancing daily financial sheets, and calculated expenses/profits

  Assisted customers with account inquiries and processed various transactions which included cashing checks, deposits, and withdrawals

  Identified counterfeit activity and alerted the appropriate management personnel along with opening new accounts for customers