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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● Abc@xyz.com
Administrative / Executive Assistant
Data Entry ~ Records Management ~ Claims Analysis ~ Budget & Expense Management
Language Translation ~ Calendar Management ~ Creative Problem Solving ~ Presentations
Profile
Extensive experience in supporting and coordinating daily administrative functions inclusive of data entry, writing/editing, sales support, filing, faxing, reception, human resources support, internal communications, and arranging meetings.
Adept at creating and maintaining spreadsheets and databases to maintain, track, and organize vital information.
Resourceful, methodical, proactive, and extremely committed to confidentiality.
Talents in prioritizing and managing multiple concurrent tasks to meet critical timelines and performance goals.
Sound capabilities in implementing procedures and controls to reduce expenses, bolster revenues, heighten customer satisfaction, and elevate quality levels.
Committed to encouraging and promoting a unified and respectful workplace climate essential to maximizing staff morale and productivity.
Strong reputation for an exemplary blend of analytical, communication, and public speaking skills.
Trilingual (English, German and Croatian); able to work productively with individuals from all types of backgrounds.
- Excel in strategic planning, data gathering and analysis, process improvements, and project leadership.
Professional Experience
OfficeTeam Assignments:
Wisdom Thinkers Network, Elbridge, NY, 2016
Executive Assistant
Enhanced operational efficiency by assembling company manual to standardize policies, procedures, mission, and vision.
Optimized organization s fiscal health and stability by meticulously tracking, documenting, and monitoring expenses.
Supported sales staff by tracking leads and maintaining accounts in CRM software, monitoring inventory, and actively supporting promotional efforts.
Performed extensive data entry, created and maintained database, faxed and copied materials, produced electronic newsletter, and consistently adhered to expected deadlines.
Championed a wide range of marketing projects by joining forces with external partners such as web developer, graphic design team, publishing company, and events staff.
Managed CEO s calendar by effectively scheduling speaking engagements. sales appointments, and travel plans and itineraries.
Continued ►
Yyyyyy x. yyyyyy Page 2 of 2
Professional Experience continued
Promoted organizational transparency by maintaining, publishing, and distributing corporate/board monthly calendar.
Demonstrated exemplary attention to accuracy in recording meeting minutes.
Optimized intercompany communication by preparing correspondence, reports, agendas, memos, invoices, payment requests, and other documentation.
Enriched company awareness and interest by posting regular updates to website, social media sites, and Chair s blog.
Generated informative and compelling visual presentations for the Chair based on specific needs, topics, and strategic direction.
Solvay Bank, Syracuse, NY, 2015
Fraud Administrative Analyst
Controlled risk to bank by critically analyzing suspicious transactions to identify potential fraudulent operations.
Closely partnered with cross-functional personnel to achieve swift resolutions to potential or confirmed cases of fraud.
Monitored and managed extensive documentation including CTR, ERM, ORM and OFAC reports.
Marquardt Switches Inc., Cazenovia, NY, 2014 - 2015
Administrative Assistant and Claims Analyst
Directly supported company president by maintaining calendar of meetings and appointments, managing business correspondence, orchestrating travel logistics, organizing vital files, and steering continuous improvement efforts.
Methodically scrutinized claims and reconciled hundreds of international accounts to successfully recover nearly $250K.
St. Joseph s Hospital, Syracuse, NY, 2012-2013
Human Resources Assistant
Played a pivotal role in driving efficient and cost-effective HR operations by preparing staff ID badges, assisting with payroll functions, directing incoming mail, facilitating internal communications, and coordinating special events for employees.
Increased employee morale by cultivating and maintaining courteous and cohesive workplace environment.
Prior background includes role as Family Readiness Group Leader with the United States Army, Fort Drum, NY; accurately translated technical documents from German to English, and fortified inventory management and organization by devising and introducing new databases and spreadsheets.
Education
Bachelor of Arts, International Business Management, Germany
Software
Microsoft Office Suite (Word, Excel, PowerPoint, OneNote); Salesforce; Kronos; SAP; SharePoint; Dropbox
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