• Dynamic Leader who offers a background in Network Security / Systems Administration, Security Inspections, Audits, Penetration Testing, Vulnerability Analysis / Assessment, Intrusion Detection / Removal, Firewalls, Encryption, and Patch Management; who contributes talent in Trends Tracking, Account Set Ups / Management, Process Optimization, and End User Training; and exhibits a proven ability to see the big picture at all times.
• Top Performer who makes decisions to reflect positively on network operations in alignment with a company s vision, value, and goals, and who rises above challenges to monitor, evaluate, and analyze networks and security vulnerabilities (e.g. cyber threats); coordinating and managing systems; and ensuring continued secure initiatives.
• Excellent Communicator who builds synergistic relationships with management, multi-site IT professionals, clients, and end users; who excels in autonomous and collaborative work environments; and who leads staff by example and with integrity to deliver recommendations in support of network security standards and procedures.

  Achieved enlistment by a medical group with 2 servers and 20 end points to assess security risks; upgrade stations with licenses, patches, and network connectivity; and set up remote desktop with VPN access portal.

  Optimized operations efficiency by accurately configuring SIEM for HIPAA-required logs and authorization.

  Successfully presented plans for recovery and replacement, and key policy and procedure charter documents.

  Delivered recommendations for Cloud, firewall, and layered security software, and set up enterprising accounts.

  Served as a go-to member of a Mergers & Acquisitions team for a migration project switching Pacific Care systems to a UnitedHealth Group-owned PC assuring standard imaging, and traveled to Western U.S. office sites.

  Participated in a large upgrade and migration project involving Windows XP to Windows 7 (110,000 end-points for UnitedHealth Care and OPTUM), and replenished, deployed, and tested equipment for 1,000 end points.

Senior Tech Support Analyst

  Capitalize on the opportunity to serve as a forward-thinking Subject Matter Expert (SME) in driving efficient installation and integration of applications, including providing in-depth support and critical end user training.

  Utilize broad scope of industry knowledge in applying skill with standardized specifications for hardware / software configurations, as well as deployment and critical updates of OS, applications, patches, and for licensing.

  Ensure continued seamless operational processes while proactively controlling phishing.

  Successfully monitor incoming tickets to investigate issues, as well as document and diagnose.

Security System Administrator

  Strategically steer comprehensive security audits, provide key policy recommendations, and facilitate results-generating technical security advisement, including proactively defending systems against unauthorized access using packet analysis tools, network protocols, and intrusion detection / prevention protocols tools.

  Exhibit skill in IDS / IPS while expertly monitoring network traffic for usual activity and vulnerabilities, along with configuring and supporting security tools (e.g. firewalls, anti-virus software, patch management systems).

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Security System Administrator

  Spearhead back-up and imaging operations (e.g. server, desktops, laptops and devices) within HIPAA / HITECH requirements for both on-site and off-site storage and data recovery processes which drove operations success.

  Successfully implemented network-level Authentication Server 2008 RS and Server 2012.

  Set up and revised accounts for new / existing employees of various access / permission levels.

  Led assessments of end-point issues with valuable notes (e.g. asset, approach, documentation, resolution).

Network / System Administrator

  Played a vital role in efficiently managing 7 Citrix servers (with a network up to 99.9%) while managing Dell servers (e.g. Power Edge 2800, 6850, 2650), Solid State SAN, Dell EMC, and TIGI drivers to meet key objectives.

  Demonstrated sharp analytical abilities toward resolving connection issues remotely through VNC and UltraVNC.

  Traveled to resolve key connectivity and hardware challenges.

  Configured 1600 access points, 3Com 10GB switches, and servers.

CCNA Training (Training Completed ￨ Certification Exam Scheduled) Irvine Valley College

Networks

Backup Sys: DLT ￨ AIT ￨ SAN ￨ Back Exec

Services: Active Directory ￨ WINS ￨ DHCP ￨ DNS

Media: Twisted Pair ￨ Fiber ￨ Coaxial ￨ Wireless

Hardware: Cisco ￨ Intel ￨ 3Com ￨ SonicWALL ￨ Linksys ￨ Netgear

Server OS: Microsoft Windows 2003 / 2008 R2 / 2012 RS ￨ Linux

Hardware: Routers ￨ Switches ￨ Firewalls ￨ Wireless Access Points

Connectivity: Frame Relay ￨ T1 ￨ DS3 ￨ LAN / WAN Administration

TCP / IP ￨ SecurID ￨ Cisco Routers / Switches ￨ VolP ￨ VPN

Email Systems: Exchange 2003 / 2007 / 2010 / 2013 ￨ Lotus Notes ￨ Office 365

Networking: Telecom ￨ Ethernet ￨ Fast Ethernet ￨ Gigabit ￨ 10-Gigabit ￨ Cable

Database Engines: Microsoft SQL 2005 / 2008 / 2012-14 Server ￨ Microsoft Access

Servers: Citrix XenApp ￨ Exchange ￨ Windows ￨ SQL ￨ SharePoint ￨ Lynx ￨ OS X

Protocols: TCP / IP ￨ NetBIOS ￨ AppleTalk ￨ HTTP ￨ HTTPS ￨ FTP ￨ Telnet ￨ SSL ￨ SSH ￨ IPSec ￨ SMTP

Desktops

Platforms: Windows 7 / 8 / 8.1 / 10 ￨ Cisco iOS ￨ Mac OS ￨ Android ￨ iOS

Manufacturers: Lenovo ￨ Dell ￨ HP ￨ Gateway ￨ Toshiba ￨ Sony ￨ Acer ￨ Samsung

Hardware: Laptops ￨ Tablet ￨ Smartphones ￨ Peripherals ￨ USB ￨ Multiple Monitors

Symantec Endpoint Protection ￨ Hyper-V ￨ Wireshark ￨ Dragon ￨ AppSense ￨ VPN Clients

Adobe ￨ LabTech ￨ Intermedia ￨ VMware ￨ Continuum ￨ Terminal Server ￨ WebRoot ￨ Altiris

Microsoft Office ￨ Microsoft Project ￨ Microsoft Access ￨ Visio ￨ PowerShell ￨ Citrix Retriever

CRM ￨ SAP ￨ Office 365 ￨ Acrobat ￨ pcAnywhere ￨ Ghost ￨ Google ￨ Intuit QuickBooks ￨ Intellisync ￨ Intronis