Yyyyyy x. yyyyyy

452 W Jamison Pl. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.xxxxxxm

Sales Manager | Customer Service Expert

Capable, trustworthy and xxxxxxnfident business expert with noted skill in all facets of sales and customer care delivery. Adept in executing xxxxxxncurrent events at once with respected organizations. Skilled streamlining processes to bolster productivity, as well as introduce technology solutions to drive innovation. Well-organized with an innate eye for detail and proven ability to lead projects in high-pressure environments with tight budgets and timelines. Motivated to surpass sales targets and xxxxxxnstruct both a loyal and long-lasting client base Open to an exciting new challenge in a sales or marketing role that will allow for xxxxxxntinued career growth.

Xxxxxxre Xxxxxxmpetencies

Sales Management | Change Agent | Customer Service Delivery | Strategic Planning & Analysis | Xxxxxxllaborative Problem Solving Interpersonal Xxxxxxmmunication | Cross-Functional Team Leadership | Negotiation Tactics | Xxxxxxaching & Mentoring | Training

Process Improvement | Risk Assessment & Mitigation | Creative Thinking | MS Office | Salesforce

Employment History

OnStar General Motors

Territory Sales Manager, Xxxxxx and Wyoming | 2016-Present

Actively promote and market OnStar product offerings to boost awareness and garner revenue. Directly sell products to a respected and loyal network of automobile dealership clients; initiate interactions, plan meetings and lead training efforts. Drive promotional sales across an allocated territory; facilitate training calls with dealership staff to effectively market an impressive product portfolio, along with a description of additional services and all facets of the delivery process. Rectify xxxxxxncerns specific to customer satisfaction with thoroughness and attention to timeline. Assess and interpret field sales reports to outline an optimal action plan that serves to resolve lingering dealer performance issues. Evaluate dealership performance and metrics; call on Salesforce to enter and track daily activity and dealer xxxxxxmmunications. Inquire deeply to determine root cause and note performance issues.

Noted Acxxxxxxmplishments

• Establish effective relationships using proven relationship building best practices that foster a sense of trust and integrity among clients
• Work intensively with dealers to install or amend procedures that serve to resolve performance matters
• Lead a Top 10 territory, xxxxxxmprised mainly of General Managers and other dealership decision makers

Hertz Local Edition

Location Manager, Centennial Airport | 2002-2016

Directed daily operations within a five-person staff; worked together to determine process improvement needs and areas in need of streamlining. Aimed to minimize distractions, cut down on unnecessary use of time, as well as heighten levels of efficiency. Developed and delivered bills, invoices and xxxxxxntracts. Generated and adjusted specifications, schedules, statuses and other process specifics. Crafted detailed strategic plans that guaranteed timely update execution to all product lines ahead of schedule. Liaised cross-divisionally to develop an infrastructure across all interfacing systems. Led training programs to keep staff informed of all product and service developments and updates.

Noted Acxxxxxxmplishments

         Organized all elements of market visits and key acxxxxxxunts calls for upper management personnel

• Played a vital role in generating $1M per year in revenues and surpassing sales objectives by at least 20% for nine xxxxxxnsecutive quarters
• Earned exceptional ratings and testimonials from clients on hertz.xxxxxxm
• Rexxxxxxgnized regularly by xxxxxxmpany leadership for going above and beyond expectations, as well as thinking independently and innovatively to resolve all issues

Education & Credentials

Bachelor of Arts, Liberal Arts and Xxxxxxmmunications, Xxxxxx State University

Yyyyyy x. yyyyyy

452 W Jamison Pl. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.xxxxxxm

March 16, 2018

Hiring Agent Name

Title

Xxxxxxmpany Name

Address

City/State/Zip Xxxxxxde

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and xxxxxxnsideration. As demonstrated in the acxxxxxxmpanying resume, my professional qualifications include the following acxxxxxxmplishments:

• In any sales leadership role I take on, I bring with me years of proven success as it relates to team leadership, cross-functional xxxxxxllaboration, client relations, strategic planning and other xxxxxxre areas.

• With any position I take on as I advance in my career, I work diligently to xxxxxxmplete all work ahead of schedule and in a fiscally responsible fashion. My goal is to cut xxxxxxsts and bolster revenue, as well as deliver excellent customer service at all times to those I serve.

• Xxxxxxnducting operations with honesty and integrity is of the utmost importance to me. I always work tirelessly to assess client needs and, from there, develop service or product plans that serve to best fit their needs. This helps me develop trust-based, loyal relationships with client that will likely yield repeat business due to the delivery of personalized service.

• My hope is to catapult my career to the next level and transition into a role as a Sales or Marketing Manager that will not only allow for use of my existing xxxxxxre xxxxxxmpetencies, but also offer the possibility of career advancement.

As an employee, you will find me to be a driven team player xxxxxxmmitted to supporting you in achieving your objectives through superior performance. I am xxxxxxnfident that I xxxxxxuld be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume