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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Strategic Leader with several years of experience and a proven ability to lead others and oversee daily operations within a variety medical environments. Experienced in leading operations within a home healthcare agency, supervising nursing teams, and ensuring regulatory compliance. Highly adept in increasing patient satisfaction and care levels in addition to maintaining strong communication with co-workers, vendors, patients, and members of management.
Key Competencies
Home Healthcare Operations Medicare/Medicaid ACHC Regulations Coaching/Training |
Billing Review/Analysis Strategy Development Regulatory Compliance Coordinating Internal Audit |
Team Leadership Attention to Detail Complex Problem Solving Process Improvement |
Professional Experience
Alma Health Skilled Services December 2014-Present
Director of Nursing
Directly manage day-to-day operations within a successful home health agency with a focus on increasing productivity, efficiency, and patient satisfaction levels
Instrumental in completing agency start-up procedures, maintain in-network status with over twenty third party insurance agencies, and maintain a keen knowledge of Medicare and Medicaid
Consistently achieved zero deficiencies within Medicare, ACHC, and Pennsylvania state surveys along with overseeing annual agency review preparation
Utilize superior communication and interpersonal abilities in order to build rapport with community agencies and several infusion companies
Design and implement comprehensive standard operating procedures, monitor patient care quality, and ensure compliance with state/federal regulations
Review complex Medicare/Medicaid claims, oversee insurance billing, implement internal computer systems, supervised staff members, and manage third-party contracts
Southeastern Home Health Services November 2013-January 2015
Senior Nurse/Case Manager
Guided both nursing and administrative operations which included coaching patients on treatment plans, overseeing quality, and monitoring the cost related to community services
Played a lead role in a team tasked with managing the Pennsylvania Department of Health Survey, completed interdisciplinary rounds, and created patient discharge plans
Reading Hospital and Medical Center December 2012-March 2014
Assistant Nurse Manager-Heart Failure Unit
Coordinated a variety of nursing and administrative operations which included supervising a team of 40 staff members and monitoring patient care metrics
Coached/trained clinical staff members on new and innovative treatments, created staff schedules, participated in safety audits, and created QI/PI measures
Led several financial operations which included performing variance analysis, handling NHPPD, and maintaining responsibility for fiscal operations
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
The Gift of Life Donor Program February 2009-March 2012
Transplant Coordinator
Facilitated transplant operations within a successful donor program which included obtaining a family consent rate of approximately 90% and supporting families during the grieving process
Coordinated/scheduled organ recoveries, completed donor management functions, and oversaw organ allocation based on UNOS procedures
Played a lead role in donor ceremonies and donor champion sessions along with training members of the medical staff on the organ donation process
Main Line Health December 2007-February 2009
CCU-Cardiac Critical Care Unit (Weekend Position)
Directed nursing operations within a cardiac critical care unit which included supporting post operative patients and monitoring patients on balloon pumps
Provided medical support for titrated drips and patients on ventilators along with consistently maintaining positive relationships with co-workers and patients
Johns Hopkins Hospital August 1999-November 2002
Interventional Cardiology Unit
Provided superior medical care to patients within a cardiology unit which included monitoring quality levels and acting as Charge Nurse
Created nursing staff scheduling, acted as TB Nurse within the unit, and provided both individual and group training to nursing teams
Education
Masters of Science, Nursing and Leadership (August 2014), Walden University (4.0 GPA)
Bachelor of Science in Nursing, Chamberlain College of Nursing
Associate s Degree in Applied Science of Nursing/R.N., County College of Morris
Certifications/Training
Certified Home Health Oncology Nurse, 2013
Ultrafiltration Certified, 2013
Training Includes: Crucial Conversations and Situational Leadership
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in administrative and nursing roles with experience in overseeing day to day home health agency operations, reviewing medical billing paperwork for compliance, assisting with internal audits, and leading nursing teams. In addition, I have strong experience in interacting positively with patients and ensuring high levels of quality levels.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Master s Degree in Nursing and Leadership from Walden University.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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