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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
919.414.3021
Country of Citizenship: United States
SSN: xxx-xx-xxxx
Secret Security Clearance
___________________________________________________________________________
Job Title: Chief Health Informatics Officer
Department: Veterans Health Administration
Agency: Veterans Affairs
Job Announcement Number: VHAIA-16-PN-1762760-KA
____________________________________________________________________________
Core Competencies
Contract Administration, Staff/Departmental/Multiple EntitiesLiaison, Project Management, Workflow Analysis/Documentation, VHA/Clinical Informatics, Strategic Development, Information Technology/Information Management, Emerging Technologies Support, Data Collection, Change Leadership, Drive Results, Meeting Scheduling/Management, Budget Development, Project Documentation Development, Vendor/Staff Interface, Service Level Agreements (SLAs), Application Testing, System Functionality/Integration Support, Action Prioritization, Presentation Development, Public Speaking, Project Statusing, Problem Identification, Conflict Resolution, Personnel Training, Oral/Written Communication, Negotiation, SDLC-Information Planning, Business Requirements, Definition, Implementation, Production Support, Regression Testing, Computerized Physician Order Entry (CPOE) Implementation,
Microsoft Software - Office (Word, Excel, Access, PowerPoint, Outlook), One Note, Project Planner, Lync, Publisher, Visio
Electronic Health Records, Cerner Millenium, PowerChart Ambulatory, PowerChart Maternity, FirstNet, Allscripts Enterprise, TouchWorks Practice Management, C++, A++, Starter Set Migration Tool (SSMT), Siebel, Micro Strategy, SharePoint
InboxConfig tool, Bedrock, Powerform.exe, Order Task Tool, Order Entry Format, Order Catalog, Schtools, Discern Visual Explorer, Depart Tool, Powerforms and PMLaunch
Professional Experience
February 2016 - Present
Carolinas Healthcare System
Charlotte, NC
Hours per Week: 40
Salary: $105,000 annually
Supervisor: Stephanie King Phone: N/A May Not Contact
Program Manager / Application Specialist Senior
Page 1 of 5
Yyyyyy x. yyyyyy Page 2 of 5
Effectively serve in liaison role among end-users, providers and Canopy implementation personnel to ensure clear understanding of projects; manage analysis/documentation of current/future state workflow, data collection, reports and other technical requirements of Cerner software. Hold multiple responsibilities including scheduling/facilitating/recording various meetings, assisting with budget forecasting/tracking/reporting and developing needed project documentation. Work closely with vendors/staff personnel and oversee application testing as well as any remediation to ensure needed functionality and applications/systems integration. Assist with prioritizing/implementing system changes and support Cerner Canopy team with any necessary project management actions.
In this assignment gained hospital/ambulatory application experience and developed management skills supporting meeting facilitation, conflict resolution, prioritization and project plan oversight. Continually utilize excellent written/oral communication skills, resolve surfaced problems/issues, place needed focus on details, work with technical/non-technical leaders, employ strong interpersonal relationship-development skills and successfully organize schedules for software implementation as well as go live activities.
April 2014 - Present
Medical Service Corps
Charlotte, NC
Hours per Month: 16
Salary: $6000.00 annually
Supervisor: NOSC Charlotte Phone: 704.598.0447 May Contact: N/A
Lieutenant Officer
In this part-time assignment serve with team of commissioned Naval Officers providing skills from the clinical, scientific and administrative healthcare fields. Tasked to manage budget and develop advisement concerning continuing the delivery of quality yet cost-effective healthcare; diligently evaluate personnel training needs and develop needed recommendations.
October 2010 February 2016
Carolinas Healthcare System
Charlotte, NC
Hours per Month: 40
Salary: $105,000 annually
Supervisor: Stephanie King Phone: N/A May Not Contact
Project Manager / Application Specialist Senior
Skillfully employed Cerner Millennium and PowerChart to support Ambulatory, Acute and FirstNet clients; also utilized InboxConfig tool, Bedrock, Powerform.exe, Order Task Tool, Order Entry Format, Order Catalog, Schtools, Discern Visual Explorer, Depart Tool, Powerforms and PMLaunch. Continually provided on-call support and Regression Testing, compiled data for use with current/future state workflow documents and developed work plans that included tasking/scheduling estimation; also directed multiple SDLC projects covering information planning, business requirements definition, implementation and production support.
Yyyyyy x. yyyyyy Page 3 of 5
Recognized for strengths in developing exceptional project work environment/team participation; steered meetings that established project priorities, resolved array of issues to assure project completion including ensuring meeting Service Level Agreements (SLAs), and was successful in completing assignments on schedule, within budget and in alignment with organizational standards.
Expertly designed and conducted array of presentations, demonstrating exceptional public speaking capabilities; also identified and tracked expectations/requirements for projects, assuring continual updating for organizational management, and regularly worked through difficulties to develop solutions to meet client and IS management expectations.
Took lead role in implementing Computerized Physician Order Entry (CPOE) utilized by 400 Carolinas Physician Network Ambulatory/Outpatient facilities. Employed Cerner Electronic Health Record to replace Allscripts applications previously utilized by 60 NorthEast Physician Network facilities and implemented Cerner E-Prescribe tool for the Carolinas Behavioral Health System. Established Meaningful Use initiatives, including Patient Lists by Condition (MU 1.13) and Health Information Exchange (MU 3.01) and was tasked with oversight responsibilities for Health Maintenance, Chronic Condition Management, Physician Quality Reporting System and Meaningful Use reporting.
July 2008 October 2010
Allscripts, Inc.
Chicago, IL
Hours per Month: 40
Salary: $92,500 annually
Supervisor: Jasper Cothran Phone: N/A May Contact
Implementation Consultant
Provided remote as well as on-site comprehensive training on use of Allscripts practice management, Electronic Health Records (EHR) management and other professional services by such healthcare providers as Novant Healthcare, ProMedica Health System, Medical and Surgical Clinic of Irving, TX, and Progressive Health Services; also delivered MedFusion (formerly iHealth) implementation services to multiple healthcare systems. Assured that clients were fully apprised of implementation plans and provided operating instructions as well as consulting services within positive, team-supportive atmosphere. Also performed/implemented modules such as Organization Setup, Orders and Results and Version 11 Note structure, was certified to implement TouchWorks Practice Management and Enterprise Electronic Health Record, and developed strong proficiency in the use of Starter Set Migration Tool (SSMT).
October 2006 July 2008
Premier, Inc.
Charlotte, NC
Hours per Month: 40
Salary: $78,000 annually
Supervisor: LaTonia Robinson Phone: N/A May Contact
Yyyyyy x. yyyyyy Page 4 of 5
Informatics Operations Consultant
Responsibilities included crucial oversight of a large Group Purchasing Organization (GPO) that serviced such hospital systems as Meridian Health, Presbyterian, Centura and Greater New York; also investigated/formatted financial data to review financial progress for 38 hospitals and systems including AnMed Health and Bon Secours. Adroitly performed audits of expenses/productivity from hospitals with deadline focus; analyzed for accuracy and resolved any inconsistencies and continually validated hospital profiles/Premier Contracts to assure audit accuracy. Skillfully utilized Siebel, Micro Strategy and MS Office Suite to test current systems with new system data changes. Conducted product training to Vice Presidents, Directors and Supervisors on Premier s Operations Advisor Suites, and was certified to train other internal employees/clients on an array of applications/tools.
September 2005 October 2006
Carolinas Healthcare System
Charlotte, NC
Hours per Month: 40
Salary: $45,000 annually
Supervisor: Harriet Meeks Phone: N/A May Contact
Practice Manager
For this family practice consisting of one physician and two staff members, with an annual budget of approximately $680,000 and gross patient monthly revenue of approximately $75,000, successfully oversaw all daily operational activities including purchasing and establishing/maintaining strong vendor relations, overseeing Accounts Receivable and cash management, appointment scheduling for physician/provider, managing nursing involvements and assuring proper laboratory/diagnostic testing. Also maintained patient records and was responsible for records transcription, patient flow/satisfaction,
Continually reviewed patient records as well as financial statements to ensure accuracy and track business performance and growth, assessed various trends and developed business forecasts which were developed into reports for use by Executive Board. Utilized strong business acumen to identify areas for potential financial growth and was strong contributor to hiring decision-making concerning second physician for practice.
June 2003 September 2005
Carolinas Healthcare System
Charlotte, NC
Hours per Month: 40
Salary: $42,500 annually
Supervisor: Matt Sergent Phone: N/A May Contact
Cytogenetic Laboratory Technologist
Yyyyyy x. yyyyyy Page 5 of 5
Held multiple administrative responsibilities concerning compiling patient information and developing financial analysis reports to assess laboratory growth; also assisted front office staff with variety of clerical duties including typing, copying and faxing, and developing medical charts and billing tests. Gained proficiency in use of Star and Charge Master software applications.
Expertly prepared/tested/analyzed various specimens including bone marrow and products of conception to identify any present chromosomal abnormalities; became expert in chromosomally identifying Down Syndrome, Turner s Syndrome, Klinefelter s Syndrome and other abnormalities.
Education / Certifications
Pfeiffer University, Misenheimer, NC
Master of Business Administration, Business Administration, 2007
GPA: 3.5
Semester/Credit Hours: N/A
Pfeiffer University, Misenheimer, NC
Master of Health Administration, Health Administration, 2004
GPA: 3.6
Semester/Credit Hours: N/A
North Carolina State University, Raleigh, NC
Bachelor of Science, Biological Business Management, Economics Minor, 2001
GPA: 2.3
Semester/Credit Hours: N/A
Cardiopulmonary Resuscitation Certified (CPR); since 2014
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
919.414.3021
Country of Citizenship: United States
SSN: xxx-xx-xxxx
Secret Security Clearance
___________________________________________________________________________
Job Title: Chief Health Informatics Officer
Department: Veterans Health Administration
Agency: Veterans Affairs
Job Announcement Number: VHAIA-16-PN-1762760-KA
____________________________________________________________________________
Recently, I learned of the Chief Health Informatics Officer position available with the Veterans Health Administration. Based on my management and personnel oversight expertise as well as my experience in Health Informatics, I believe I would be a highly qualified candidate for this position and am therefore submitting my resume for your consideration.
My educational credentials include a Master of Business Administration, a Master of Health Administration, where I earned GPAs of 3.5 and 3.6 respectively, and a Bachelor of Science in Biological Business Management, with an Economics Minor.
During my over 13 years of relevant, professional experience, I have held multiple assignments for the Carolinas Healthcare System, including Project Manager and Applications Specialist, Practice Manager and Cytogenetic Laboratory Technologist; I have also gained experience serving as an Implementation Consultant for Allscripts Practice Management applications, and as an Informatics Operations Consultant for Premier, Inc., with crucial management responsibilities.
In my current assignment with Carolinas Healthcare as a Program Manager and Application Specialist, I serve in an interfacing role working closely with end-users, providers and Cerner Canopy team implementation personnel, providing clear communication to assure total understanding of program/project parameters and goals. My background has prepared me to oversee the development and implementation of patient-centered Information Technology and Information Management (IT/IM) solutions as well as support community health information exchange initiatives. I am experienced in leading personnel teams as well as in driving needed change and supporting the development of coalitions crucial to establishing and accomplishing goals and objectives. I am also highly skilled in working with senior and executive management in providing exceptional advisement and strategic direction.
With my educational background, work experience and enthusiasm, I am certain I can provide a strong and positive contribution to your organization if given the opportunity. I would appreciate an opportunity to talk with you concerning my qualifications and career objectives in more detail. I look forward to hearing from you regarding an interview and thank you in advance for your consideration.
Professionally,
Yyyyyy x. yyyyyy
Attachment
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
919.414.3021
Country of Citizenship: United States
SSN: xxx-xx-xxxx
Secret Security Clearance
___________________________________________________________________________
Job Title: Chief Health Informatics Officer
Department: Veterans Health Administration
Agency: Veterans Affairs
Job Announcement Number: VHAIA-16-PN-1762760-KA
____________________________________________________________________________
I would like to thank you for providing me the opportunity to interview with you and discuss the Chief Health Informatics Officer position currently available. Having gained a deeper insight into the assignment requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, I am an enthusiastic, disciplined individual eager to serve as a dedicated member of your staff. I believe you will find my experience and strong management, coordination and communications skills vital to your operations and I look forward to contributing.
Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.
Sincerely,
Yyyyyy x. yyyyyy
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