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Experienced administrative and accounting professional with several years of experience within high-stress environments with a keen ability to lead others and successfully manage day-to-day accounting processes. Experienced in overseeing both accounts receivable and accounts payable, processing employee payroll, and developing streamlined operating procedures. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.

Proficient in: Microsoft Office Suite, SAP, SKY, CARMS (Doculex, AS400, V3, V4), QuickBooks, Peachtree, Oracle, Great Plains, GEAC System, and Windows Operating Systems

  Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency

  Oversee the processing of shipments using both the SAP and SKY database, perform follow-up on customer orders, and confirm trucks have proper load and merchant numbers

  Play a lead role in creating a daily truck schedule, track deliveries in progress, operate a forklift as needed, and ensure internal policies and procedures are followed

  Coordinated several operational functions which included managing shipping/receiving operations, overseeing warehouse logistics, and monitored inventory levels

  Managed shipping tracking using SAP and SKY databases, addressed customer order inquiries, confirmed shipments, and provided administrative support to Drivers

  Facilitated bookkeeping/financial operations which included creating income statements, processing general ledger transactions, developing financial reports, and overseeing both accounts payable and accounts receivable (collections)

  Managed client income tax information and petty cash accounts, develop in-depth financial statements, monitored profit and loss accounts, and prepare balance sheets

  Provided administrative support to members of executive management during the sales and broker commission process which required reviewing significant amounts of backlogged work

  Analyzed complex processes/records and corrected renewal fees/payments which were paid to incorrect agents in addition to reversing commission payments as needed

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  Directed financial tasks within the organization which included accounts receivable, accounts payable, complex data entry, journal entries, and account reconciliation

  Managed both month-end and year-end closing processes, oversee internal audit procedures, and research unmatched payments, refunds, and duplicate payments

  Designed and implemented streamlined standard operating procedures which were focused on improving new processes and increasing workflow efficiency

  Maintained responsibility for full-cycle accounts receivable processes which required performing daily check runs, manual chargebacks, and RTVs for distribution

  Implemented SOP s which outlined daily cash entry processes, check disbursement guidelines, and customer account reconciliation