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Yyyyyy x. yyyyyy

8930 Creek Run Dr. Xxxxxx, XXXXXX xxxxxx


Summary of Qualifications


  Accomplished executive with a consistent, proven track record of exceeding performance goals.

  Stellar background successfully managing the assets of leading brands at distribution centers and storefronts.

  Decreased total accidents by over 40% within three years after leading institution of safety programs.

  Achieved a more than $300,000 annual Return on Investment (ROI) from CCTV and alarms.

  Willing to relocate.

Professional Experience


Executive Team Leader, Assets Protection, Employer Naples, XXXXXX Aug. 2016-Present

  Ensure the safety and security of property at retail stores against loss from theft and fraud. 

  Perform as a Leader on Duty on a rotational basis to respond to guest and team concerns.

  Educate store leadership on best practices of assets protection and loss prevention.

  Build and maintain relationships with local political, education and law enforcement officials and agencies. 

  Initiate investigations and interview witnesses in cases of alleged theft by customers, vendors or employees. 

  Collaborate with management personnel to recruit candidates and hire personnel that are an ideal fit.

  Showcase leadership skills to open and close the store and ensuring all property is secure.


Owner, Bonita Home Watch/Lawn Care/Landscaping Xxxxxx, XXXXXX Feb. 2012-June 2016

  Built a customer base from the ground up, as well as a team of employees to provide exceptional service.

  Grew the business by outperforming the expectations of customers and creating exceptional standards.

  Created a home watch check list/audit to ensure the homes of customers were consistently monitored. 

  Recorded no accidents or claims as a result of developing safety protocols and training employees.


Director of Loss Prevention, A'GACI San Antonio, TX May 2011-Feb. 2012

  Led the entire Loss Prevention Awareness Program, including talking points for managers; monthly topic awareness posters; and creation of a confidential hotline to report alleged theft.

  Identified through implementation of multiple programs where to focus to reduce shrink. 

  Initiated a Point of Sale (POS) exception process that identified transactional trends of dishonest employees. 

  Educated and trained employees on Standard Operating Procedures (SOPs) related to loss prevention.

  Established safety programs for stores and distribution centers, including safe practices audits; fire system training; and proper training on accident reporting.

  Developed on-line incident reporting and templates for all stores to use to track trends and problems. 


Director, Loss Prevention Supply Chain & Shortage Control, Big Lots Columbus, OH Apr. 2004-Apr. 2011

  Led all aspects of loss prevention for distribution and transportation networks that serviced over 1,400 stores.

  Managed a direct budget of more than $4 million while supervising a staff of more than 120, including five distribution center loss prevention managers and two DC Senior Shortage Control Analysts. 

  Decreased total accidents by over 40% within three years after leading institution of safety programs.

  Achieved a more than $300,000 annual Return on Investment (ROI) from CCTV and alarms.

Yyyyyy x. yyyyyy

8930 Creek Run Dr. Xxxxxx, XXXXXX xxxxxx


Professional Experience (continued from page 1)


Director, Loss Prevention Supply Chain & Shortage Control, Big Lots Columbus, OH Apr. 2004-Apr. 2011

  Spearheaded the opening of a new distribution center, including hiring staff; selecting vendors; and design input of Access Control, Alarms and CCTV equipment for entrances, control desk, gatehouse and locker rooms.

  Led six Shortage Control Analysts and the Manger of LP Systems that audited and analyzed shortage reduction programs; operated awareness programs; POS exception programs; and developed LP databases. 

  Created a new hire District Loss Prevention Manager Training Program as well as audit programs. 

  Traveled to China and Hong Kong to work with customs agents and overseas vendors to achieve compliance. 


Sr. Manager, Loss Prevention E-Commerce/Distribution, The Gap, Inc. Gallatin, TN Sept. 2000-Apr. 2004

  Managed a budget in excess of $1.7 million while leading a staff of more than 60 employees. 

  Played an integral leadership role opening a new distribution center from ground up, including OSHA Safety compliance and collaborating with vendors on CCTV, Access Control and alarms. 

  Reduced online external fraud 40% while managing all aspects of loss prevention for e-commerce business, which included;;; three distribution centers; and two call centers.

  Lowered customer missed shipments after developing audit programs, including receiving, stock and shipping.

  Increased over, short and damage claims on inbound by conducting rigorous audits and creating a partnership with receiving to ensure all claims contained necessary evidence to eliminate rejection. 

  Completed numerous successful investigations of third party logistic carriers. 


Manager, Loss Prevention, Disney Direct Jonesville, SC June 1998-Sept. 2000

  Led loss prevention operations for a Direct-to-Consumer Distribution Center, a call center and nine stores. 


  Development and implementation of all Loss Prevention programs to include Distribution 
Center Audit programs, store Loss Prevention programs and Online / E-Commerce fraud 
programs. Additional responsibilities included all alarm, CCTV and physical security 
measures/requirements. Established the Loss Prevention program for this facility from the ground xxxxxxoor.


Distribution Center Loss Prevention Manager, Pep Boys Atlanta, GA Apr. 1996-June 1998

  Developed and implemented aspects of loss prevention for its Atlanta distribution facility. 

  Ensured the integrity of shipments to identify inbound carrier or vendor shortages and created carrier chargeback procedures. 

  Created audit programs that were rolled out to the distribution center network.

Education and Training


Certificate in Reserve Police Officer, Edison Community College Fort Myers, XXXXXX; earned 1990


Completed Best Business Practices for Professional Landscapers, Xxxxxx State University Extension

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