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Yyyyyy x. yyyyyy
Solutions Architect / Senior Systems Engineer / Manager
Solution Development & Delivery ~ Global Projects ~ Stakeholder Management
Risk Mitigation ~ Collaboration ~ Implementation & Integration Management ~ Service Delivery
Offer 20+ years of IT experience spanning systems architecture design, operations, support and maintenance.
Awarded 20 patents and authored 38 submissions for patentable ideas (full list provide upon request).
Proven expertise throughout full-scope project management including budget compliance and resource allocation.
Polished interpersonal skills evidenced by sharp capabilities in staff management, driving cohesive efforts among stakeholders and developers, providing end user/technical training, and identifying customer needs.
Meticulous and skilled in preparing feasibility studies, white papers and statements of work (SOWs).
Excel in development methodologies such as Agile, Waterfall, object-oriented, multi-threaded programming, rapid prototyping, and real-time development.
Specialized programming skills encompass device driver, embedded hardware/software design and development, client/server network design, mainframes and distributed platforms, socket level programming, Shell scripting, message queues, desktop and mobile devices.
Respected by management and peers for innovation and integrity, and the ability to resolve issues quickly and deliver genuine results.
Effective at managing and smoothly aligning both onshore and offshore resources to achieve project objectives.
Rovi Corporation / Global Professional Services (formerly TV Guide), 2012 to Present
Senior Systems Engineer IV
As SME in software architecture, software development methodologies, Rovi products, and IPTV and VOD industries, deliver influential technical guidance to customers, pre-sales staff, sales force, engineers, project and program managers, and Global Services team.
Developed API simulator for SSO which expedited customer integration time and generated savings by reducing necessary engineering personnel.
Established methodology to lower required man hours for a 2000 ITV channel lineup by 75%.
Accelerated customer support response time which significantly elevated satisfaction by delivering such a high level of engineering expertise that it eliminated assistance required from Rovi Operation and Support.
Further increased customer satisfaction by creating multiple programs to simplify ongoing maintenance.
Successfully delivered products and projects on a global scale for clients such as Cox Communications, SourceCable, CableOnda, Charter, Comcast, Multimedios, Armstrong, Mediacom, and SELCO.
Ericsson, Inc. (formerly TandbergTV, formerly N2BB), 2002 to 2012
Steered delivery of Global Professional Solutions by participating in all facets of pre-sales including requirements gathering, costing, PROP-C, SICOP, solution level descriptions, high-level design and low-level design.
Proficiently coordinated large-scale, complex, and international projects comprised of cross-cultural and cross-functional team members across the globe.
Directed or developed statements of work, system specifications, and requirements traceability matrices.
Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2
Played a chief role in solution design, development, and integration or implementation.
Applied dynamic leadership talents toward mentoring and coaching junior-level developers, generating enthusiasm and confidence among resources, and defining a clear direction and vision for each initiative.
Invented platform which enabled operators to control the look and feel of their OTT system without having to create new software.
Successfully engineered completely functional SA/Cisco and ARRIS/Motorola headend lab (without a capital budget) which was leased to third parties for $10K weekly; leveraged solution to carry out product development and ISA compliance testing.
Orchestrated efforts of 25 engineers remotely and locally for Over-The-Top MediaCorp project in Singapore which grew from $5M to $25.
Captured $10K in savings by using spare components to build a functional lab resulting in a billing system interface between real-time and non-real-time systems supporting over 100,000 Video-On-Demand customers.
Deployed solutions and provided training for multiple projects in Shanghai, China including world s first server-side digital video recording system for Oriental Cable Network.
Cox Communications, Inc., 2000 to 2002
Manager, Systems Integration
Strategically contributed to driving company revenues through proficiency in project management, systems integration and QA with an emphasis in ITV products for Cox Communications cable systems.
Navigated development and introduction of QA and configuration management policies and procedures to ITV applications prior to field deployment.
Masterminded development of an automated testing system to test ITV products simultaneously on multiple digital set-top versions, drastically slashing testing hours by up to 90% on a fully loaded test bed.
TV Guide, Inc., 1992 to 2000
Manager, Data Delivery Systems
Spearheaded multiple interactive TV-specific software projects including system design, risk management, stakeholder satisfaction, system implementation, and user acceptance.
Aligned and mobilized team in pioneering a pari-mutuel betting system which permitted horse racing wagers via television for Churchill Downs and Maryland Jockey Club and provided average pass-through of $1M monthly.
Functioned as system architect and team manager for a data delivery system that supplied handicap information to a pari-mutuel betting system on digital-based television set-top boxes.
Computer Science, Oklahoma State University
Databases: Oracle, SQL, Access, NoSQL
Operating Systems: Linux, UNIX (Solaris), Windows, DOS
Configuration Management: Git, Subversion (SVN), SCCS, CSSC, TeamCity
Software & Tools: Microsoft Office (Excel, Word, Visio, Project, PowerPoint), Passport / Showrunner / SARA, Common Billing Interface, Openstream Business Manager
Yyyyyy x. yyyyyy
[HIRING MANAGER S NAME]
[CITY, STATE, ZIP CODE]
Dear Hiring Manager:
I am currently seeking a challenging career opportunity as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.
In addition to over 20 years industry experience, I offer considerable expertise in software development, proficiency in personnel management, and demonstrated strengths in client relations, global project coordination, service delivery, and team-building. My ability to transparently collaborate with all levels of management, peers, clients and technical specialists certainly indicates my versatility and ability to manage complex projects in any environment. I m also skilled at evaluating and decisively adopting new frameworks and technologies to consistently facilitate solution delivery within timeline, scope, and budget constraints. To complement these qualifications, I offer exemplary analytical, troubleshooting, debugging and testing skills which are crucial as a (INSERT TARGET POSITION).
As an integral member of your IT department, you will find that I am well-positioned to deliver immediate and long-term results, with an unwavering commitment to supporting you in not only attaining, but exceeding your goals. I have remarkable technical acumen with specialization in architecting IT solutions which streamline daily business operations and reduce expenses. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting solutions architect position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me to be a key player in achieving your goals.
As discussed, I am an entrepreneurial, technically savvy and resourceful professional eager to launch a successful career as a dedicated member of your software development team. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.
Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.
Yyyyyy x. yyyyyy
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