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Driven, focused, and knowledgeable Strategic Leader with 12+ years of experience in high-stress environments in addition to a strong background within a variety of industries. Experienced in leading successful cross-functional teams, designing strategies focused on increasing productivity, leading field office operations, and overseeing staff training. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.

Operations Management Sales Best Practices Process Improvement Staff Training/Coaching

Attention to Detail Business Development Customer Service Strategy Development

Team Leadership Report Generation Business Development Client Account Management

Oral/Written Communication Complex Problem Solving Microsoft Office Suite

• Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and overall efficiency levels
• Support both administrative and document control tasks for 2 independent meter stations located in Abingdon Virginia
• Review and submit daily reports, upload DOT reports to a SharePoint system, and corrected project member timesheets on a timely basis
• Utilize superior analytical abilities to maintain project files in addition to tracking project progress and creating weekly progress reports

• Coordinated project management logistics within the organization which included overseeing an office staffed with over 50 individuals, uploaded DOT documentation, and creating job books
• Play a lead role in creating universal forms used for all areas of field work, review staff member s time and attendance records, and processed new employees

North American Pipeline Inspections November 2012-January 2014

• Managed field office logistics within the organization which centered on supporting the Chief Inspector, creating training programs, and maintaining project documentation
• Trained staff members in NAPI electronic documentation standards, processed employee updates, supported human resource functions, and responded to customer and/or vendor inquiries

Droll Yankees April 2005-June 2009

• Led sales and business development tasks which included training others on product information, developing innovative sales strategies, and coordinating trade show logistics
• Completed detailed sales forecasting, traveled to client sites on a regular basis, identified client needs, and made appropriate product recommendations