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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Experienced Strategic Leader with 20+ years of experience in high-stress environments along with a strong background within a variety of industries. Experienced in designing comprehensive business strategies, leading large-scale projects, streamlining business processes, and supervising staff members. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with clients, vendors, co-workers, and members of management.


Proficient in: COBOL, CICS, JCL, AML, IBM Utilities, SQL, Micro Focus, Easytrieve, Microsoft Project, Microsoft Office Suite, and Microsoft Visio

Key Competencies


         Project Management

         Resource Optimization

         Business Analysis/Research

         Strategy Development


         Software Development

         Technical Writing

         Timeline/Budget Management

         Team Leadership


         Process Improvement

         Attention to Detail

         Staff Management

         System Implementations


Career Highlights


  • Exceptional project management acumen with a background in identifying project metrics, developing project timelines/budgets, monitoring performance, and leading project teams
  • Extensive research and analytical abilities with a concentration on analyzing both new and existing processes in addition to developing detailed reports
  • A background in creating technical documents such as SOPs and how-to-guides in addition to testing large software systems prior to implementation


Professional Experience

OneMain Solutions (Formerly CITI Assurance Services), Ft. Worth, TX February 2003-Present

Applications Development Technical Specialist

  • Directly manage several daily operations within a fast-paced environment with a focus on increasing productivity and efficiency
  • Utilize superior analytical and research skills in order to test both new and existing business processes in addition to completing comprehensive system development
  • Play a lead role in overseeing technical projects from design to installation which requires designing timelines and budgets, managing vendor relationships, identifying project metrics, monitoring system quality levels, and managing cross-functional teams
  • Maintain a keen knowledge of the Planview project reporting system which is used to coordination project information in addition to automating key processes/programs
  • Successfully designed and implemented both SDLC and flowing out processes within the department


Additional Professional Experience:

Programmer Contractor (Pier One Imports), Sr. Programmer/Analyst (TTI,), Sr. Programmer/Analyst (Resource One), Contract Programmer/Analyst (Sterling Commerce), and Sr. Software Engineer (Sprint)




Bachelor s Degree, Computer Systems Management, Dallas Baptist University, Dallas, TX

Lean Six Sigma Yellow Belt Certification

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in operations and technical roles within several industries with experience in performing detailed business research and analysis along with overseeing technical projects from design to implementation. In addition, I have a keen ability to foster positive rapport with clients, vendors, co-workers, and members of management.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Computer Systems Management in addition to a Lean Six Sigma Yellow Belt Certification.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

















Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Contact Name

Company Name


City/State/Zip Code


Dear ________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.






Yyyyyy x. yyyyyy


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