Payroll and employee benefits specialist with a consistent, proven track record of exceeding performance goals.

  Promoted to positions of greater responsibility for taking on additional responsibility and leading by example.

  Impeccable judgment and stellar attention to detail skills in order to achieve job goals.

  Excellent listening, verbal communication and interpersonal skills to build relationships with key stakeholders.

  Adaptable, versatile and flexible to prioritize effectively and proactively resolve problems.

  Proficient with QuickBooks, as well as KTBS, Workforce Now and Preview payroll systems.

  Experience using Microsoft Word and Excel, as well as Google Docs and Sheets and Google Drive.

High 5 Hospitality, LLC Bear, DE June 2006-Present

Human Resource Manager (Mar 2010-Present)

  Demonstrate strong leadership skills while overseeing payroll; employee benefits; and employee relations.

  Process payroll for more than 700 employees and conduct payroll audits.

  Negotiate with health insurance providers to secure competitive rates on behalf of employees.

  Maintain strong relationships with brokers, healthcare providers and a dedicated payroll representative.

  Lead annual open enrollment, including compliance with the Affordable Care Act.

  Process forms and documentation for administration of benefits such as unemployment and group health plan.

  Perform HR investigations regarding employee conflicts.

  Work closely with the Owner and Director of Operations regarding updating the employee handbook.

  Prepare total compensation reports for management staff.

  Submit bi-weekly payroll reports to Work Opportunity Tax Credit (WOTC) provider, as well as wage information to Workers compensation carrier on a bi-weekly basis.

  Administer employee in accordance with the Family Medical Leave Act (FMLA).

  Review and process tuition reimbursement requests

  Report quarterly team member counts and wages to the U.S. Bureau of Labor Statistics (BLS) for 14 locations and also submit annual EEO-1 survey for all locations.

Office Manager (June 2006-Mar. 2010)

  Processed payroll for more than 400 employees, as well as invoices for six restaurants using QuickBooks.

  Inputted new hires and terminations into the payroll system.

  Monitored and office supplies for six locations.

  Transferred funds between company bank accounts.

  Drafted letters recognizing team members for their anniversary.

Hayfields Country Club Hunt Valley, MD Sept. 1999-June 2006

Membership & Special Events Manager

  Built and maintained positive communications with clients and colleagues in a fast-paced setting.

  Sold private club memberships and coordinated special events such as weddings, meetings and holiday parties.

  Worked closely with outside vendors to plan events such as audio visual needs, floral and live entertainment.

Group Benefits Associate (GBA) Designation, Certified Employee Benefits Specialist (CEBS); in progress

  Completed GBA 1 and 3

Certified in Health Plan Navigation

Member, International Society of Employee Benefits

Weekly Volunteer, Our Daily Bread Community Soup Kitchen Middletown, DE

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a payroll and employee benefits specialist with a consistent, proven track record of exceeding performance goals. During my career, I have been promoted to positions of greater responsibility for taking on additional responsibility and leading by example. I offer impeccable judgment and stellar attention to detail skills in order to achieve job goals. Additionally, I possess excellent listening, verbal communication and interpersonal skills to build relationships with key stakeholders. I am also adaptable, versatile and flexible to prioritize effectively and proactively resolve problems. Among my unique qualifications:

  Demonstrated strong leadership skills while overseeing payroll; employee benefits; and employee relations.

  Processed payroll for more than 700 employees and conduct payroll audits.

  Negotiated with health insurance providers to secure competitive rates on behalf of employees.

  Maintained strong relationships with brokers, healthcare providers and a dedicated payroll representative.

  Led annual open enrollment, including compliance with the Affordable Care Act.

  Processed forms and documentation for administration of benefits such as unemployment and group health plan.

  Performed HR investigations regarding employee conflicts.

  Proficient with QuickBooks, as well as KTBS, Workforce Now and Preview payroll systems.

  Experience using Microsoft Word and Excel, as well as Google Docs and Sheets and Google Drive.

I am currently pursuing the Group Benefits Associate (GBA) Designation, Certified Employee Benefits Specialist (CEBS), and have completed GBA 1 and 3. I am also Certified in Health Plan Navigation and a member of the International Society of Employee Benefits.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

302-743-4744