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Yyyyyy x. yyyyyy
1190 W Kingbird Drive, Chandler, AZ 85286 xxx-xxx-xxxx
Abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include extensive hands on project management, software implementation and engineering experience. I have effectively applied my skills and knowledge toward identifying client needs and designing innovative technical solutions. To complement this background, I possess strong leadership and interpersonal skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
1190 W Kingbird Drive, Chandler, AZ 85286 xxx-xxx-xxxx
Abc@xyz.com
Technical Project Management and Engineering Professional eager to contribute skills
to a progressive organization.
Profile of Qualifications
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
- Dynamic communication abilities, instrumental to educating end users and resolving inquiries.
- Strong leadership and organizational capabilities developed throughout hands on management of up to 15 project simultaneously.
Key Areas of Expertise
Project Management Customer Service |
Software Implementation Leadership |
Advanced Troubleshooting Process Improvement
|
Professional Synopsis
Enghouse Interactive, Phoenix, Arizona 2012-Present
Sr. Implementation Engineer
- Fulfill key management and engineering position, focusing on up to 15 projects simultaneously.
- Strategically identify client needs and develop innovative, needs based product solutions based on company software.
- Contribute extensively to all phases of implementation, including system configuration, testing and troubleshooting.
- Resourcefully conducts end user training and oversees go-lives.
Hospitality Solutions International, Scottsdale, Arizona 2011-2012
Technical Support Analyst
- Provided critical IT support, focusing primarily on customer service, inquiry resolution and troubleshooting.
- Improved existing processes throughout thorough drafting of technical documentation for new products and services.
US Department of Homeland Security, Phoenix, Arizona 2010-2011
Federal Officer
- Leveraged strong communication and organizational skills to maximize efficiency throughout daily operations.
- Enhanced overall security screening processes.
Provision Wealth Strategists, Tempe, Arizona 2007-2009
Client Services Consultant
- Designed and implemented various tactics to increase wealth development client base.
- Continually achieved and surpassed existing goals.
- Increased web presence throughout deployment of effective marketing campaigns.
Fiserv, Inc., Tempe, Arizona 2003-2007
On-Site Client Relationship Manager
- Established and maintained key client relationships, resulting in a 200%+ increase in business.
- Chief responsibilities included management of appraisal, title and closing work orders, as well as generating accurate activity reports.
Professional Development
CompTIA A+ Certified
CompTIA Network+ Certified
CompTIA Security+ Certified
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