Personable and persuasive sales leader with outstanding listening, verbal communication and interpersonal skills.

  Exceptional judgment and rapport building skills to foster relationships with a variety of key stakeholders.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word, Excel and PowerPoint.

> New Business Development > Customer Acquisition > Client Retention

> Product Education/Training > Problem Solving > Follow Up Skills

Owner, VashTie Lifestyle Clothing New Bern, NC Jan. 2011-Present

  Generated $1.5 million in sales while operating a lifestyle clothing store. 

  Built the business from the ground up, including acquiring new customers and retaining existing clientele.

  Educated prospective and existing customers on a variety of products and services to meet their needs.

  Demonstrated strong persuasiveness to negotiate favorable agreements with vendors.

  Trained, mentored and coached employees on best practices of customer acquisition and retention.

  Marketed and promoted the business via affordable methods, including over social media.

  Created and managed the store website to also promote the business.

Accounts Receivable/Credit Manager, Eastern Aviation Fuels New Bern, NC Feb. 2004-Feb. 2011

  Successfully negotiated payment terms with new and existing accounts.

  Promoted the business at trade shows and quality control seminars.

  Worked closely with customers that qualified for the program, serving as Co-op Fund Manager.

Assistant Manager, Customer Service, Southtech Plastics New Bern, NC June 2003-Feb. 2004

  Oversaw $12 million in accounts for a custom lamination plastics manufacturing firm.

  Gained the trust, confidence and respect of customers to process transactions, including explaining products and processes to key stakeholders.

  Proactively identified and resolved customer discrepancies and issues in a timely and efficient manner.

Previously:

Deputy Director, Lee County Board of Elections Sanford, NC Oct. 1998-Mar. 2003

Administrative Assistant, First Citizens Bank & Trust Southern Pines, NC 1996-1998

Customer Service Associate/Lending Administrative Assistant, Centura Bank Sanford, NC 1990-1993

Bachelor of Science (BS), Business Administration, Marketing focus, Meredith College; earned 1995

Member, New Bern Area Chamber of Commerce; Downtown Council Group; and the Coastal Women s Forum

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a personable and persuasive sales leader with outstanding listening, verbal communication and interpersonal skills. I offer exceptional judgment and rapport building skills to foster relationships with a variety of key stakeholders. Additionally, I possess solid time management, attention to detail and organizational skills, including prioritizing tasks. Among my achievements:

  Built a business from the ground up, including acquiring new customers and retaining existing clientele.

  Generated $1.5 million in sales while operating a lifestyle clothing store. 

  Oversaw $12 million in accounts for a custom lamination plastics manufacturing firm.

  Educated prospective and existing customers on a variety of products and services to meet their needs.

  Successfully negotiated payment terms with new and existing accounts.

  Trained, mentored and coached employees on best practices of customer acquisition and retention.

  Proactively identified and resolved customer discrepancies and issues in a timely and efficient manner.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

252-675-2555