- 1156 Bella Springs View Apt.428 Ÿ Xxxxxx, CO xxxxxx( (xxx-xxx-xxxx * abc@xyz.com

Dental Assistant

Qualifications Profile

    Self-assured, dynamic, and results-driven dental care and service professional with a growing experience in healthcare operations, and more than 6 years providing high-performance customer service in the hospitality industry

-    Strong passion for delivering outstanding patient care and customer service leveraging a highly altruistic and people-centric disposition and communication fiat that develop trust and confidence among patients.

-    Detail-oriented and methodical with critical thinking to resolve work and service issues even under stress.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

Key Expertise

Healthcare Service

    Dental Hygiene Operations Management

    Dental Case Management

    Nursing Service Support

    Human Anatomy & Bone Structure

    Emergency & ICU Care

    Nursing Intervention Planning

    Treatment Administration

    Pain Management

Operations Management Support

    Bar Inventory Management

    Customer Service Management

    Time Management

    Service Quality Management

    Process/Workflow Improvement

    Relationship Management (Customers, Patients, Healthcare Professionals, Suppliers, and the Public)

    Staff Supervision & Training

    Health/Medical Records & Document Management

Professional Experience

Abby Senior Care Englewood, CO

    Provided patient care and administrative assistance involving hospice care, dental care, personal patient hygiene, patient ambulatory support, and execution of nursing intervention plans and daily treatment regimen.

    Followed prescribed medication schedules and performance of basic nursing duties for the elderly in a home care environment, ensuring compliance with service quality standards and procedures, while building professional relationships with patients and their families.

The Rock Firewood Pizza and Spirits PARKER, CO

    Responsible for managing bar operations, opening and closing the restaurant, addressing customer complaints, and supervising junior bartenders and new hires to deliver outstanding customer service to patrons that ensured continued patronage and loyalty.

    Organized and restored pristine conditions of restaurant areas, supervising staff to maintain order and cleanliness of work and guest areas to create a positive impression on guests and patrons.

    Provided accounting support at point-of-sale operations, counting sales receipts, and reconciling food sales with payments receipts in credit and cash.

    Assisted HR is staff recruitment and development, while resolving staff and operational issues that created a harmonious work environment.

Others

It s Brother s Bar & Grill Highlands Ranch, CO Oct 2013 Apr 2015

Red Robin Parker, CO Mar 2009 Oct 2013

    Directed service team members in providing high-performance customer service to restaurant patrons, while ensuring that guest dining areas were consistently maintained clean and orderly.

    Developed and executed onboarding of new hires and monthly staff training focused on creating a satisfying customer experience and compliance with the restaurant s policies and service quality standards.

Education & Credentials

    PIKES PEAK COMMUNITY COLLEGE Xxxxxx, CO (2016 Present, Expected: May 2018)

Certificate for Dental Hygiene

Relevant Coursework: Certified Nursing Assistant, Interpersonal Communication

    COMMUNITY COLLEGE OF DENVER Denver, CO (2011 2013)

Psychology, Math, and Nutrition, GPA: 3.0