Information Technology Professional, with in-depth experience and background in the Warehouse Management, Material Handling, Shipping Receiving and Inventory Control, seeking a challenging and exciting assignment as a Computer Assisted Ordering Technician

  Unique blend of Information Technology coursework and degree coupled with in-depth experience in Computer Assisted Ordering (CAO) systems, use of hand-held terminals for data gathering and all aspects of inventory control; also continually demonstrate strengths in communication and knowledge of multiple operational procedures/policies/practices

  Associate of Applied Science degree in Computer Networking Technology and Security

  Highly skilled in gathering information needed for updating/adjusting inventory levels; expertise in recording Balance on Hand (BOH) data, maintaining perpetual inventory and audits credits, and performing daily inventory of not-in-stock or overwrite items

  Additionally adept in conducting physical inventory to evaluate stock levels of CAO categories; review storage and display shelves, shippers and warehouse facilities; also continually interface with all management levels while successfully dealing directly with commercial distributors and vendor stocking representatives on issues affecting CAO

DECA/Commissary Services, Inc. (Contractor), Naval Air Station, Key West, FL 2017 Present

Stocker/Custodial

       Effectively perform all aspects of stocking assignment; utilize UPC codes and maintain data to accurately record stock supply and identify products for shelving display; also maintain inventory information of warehouse supply, transporting to store shelves as needed.

       Skillfully conduct various receiving actions including taking pallets of stock from trailers and removing product to appropriate warehouse area; also perform any needed general maintenance and cleaning.

APEX Systems/State Farm, York, PA 2014 2015

PC/Field Technician

       Provided multiple State Farm Insurance Company unit offices in south-central Pennsylvania with upgraded computer systems/printers/scanners/peripherals; was responsible for installing upgraded OSs/related software; and maintained/repaired equipment as needed.

Manpower/Lancaster County School District, Lancaster, PA 2014

Network Technician

       Performed network system upgrades; installed/replaced old LAN router cables with new Ethernet cables; and maintained and made any needed technical repairs on routers.

eBryit/Wellspan/Carroll County School District, York, PA 2013 2014

PC/Imaging Technician

       Participated in large-scale computer upgrades for Wellspan Medical and Carroll County School District; imaged computers for use at medical facilities and performed computer system upgrades/installation/maintenance at various county schools, including making any needed repairs.

Talco Tech LLC, York, PA 2013

Technical Support Representative

       Served as member of Best Buy Geek Squad and provided remote support for customers with technical issues regarding connectivity, software installations and standard break/fix operations; utilized trouble tickets to record work performed and submitted in accordance with organizational policy.

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Lionbridge, York, PA 2012 2013

Internet Assessor/Web Page Rater

       Successfully assessed/rated Internet pages, focusing on accuracy/safety/authenticity; diligently recorded appropriate conclusions and submitted acquired data.

Nations Photo Lab, Cockeysville, MD Summer, 2012

IT Assistant/Quality Assurance

       In this internship position, assisted IT Department with performing technical upgrades and maintaining network/computer systems and ancillary equipment; also performed any needed software upgrades, and checked/maintained photo ordering and editing software to assure maintenance of highest quality standards.

Harley-Davidson Inc., York, PA 1999 2010

Shipping/Receiving, Material Handler

       Skillfully utilized hand-held scanners while ensuring proper flow of stock assembly parts/items to assembly/sub-assembly areas; adjusted inventory as necessary, and audited stock on regular basis to assure proper movement of supply material as well as appropriate product balance.

       Expertly utilized pallet jacks/forklift trucks to transport stocked parts/supplies to appropriate shipping/receiving/warehouse areas.

       Carefully recorded material audits and supply stock data, performing any needed inventory adjustments in LAN computer system.

AMP Inc./Tyco International, Shrewsbury, PA 1994 1999

Material Handler

       Held comprehensive responsibilities for maintaining/auditing/ordering/recording needed material data for use in plastic molding presses; regularly adjusted inventory of supply stock to maintain accurate balance of supply material and utilized pallet jacks/forklift trucks to assist with shipping/receiving warehouse supplies.

Hagerstown Community College

Associate of Applied Science, Computer Networking Technology and Security, 2012

Courses mapped to A+, Network+, Security+, Microsoft, Cisco Certifications

Windows Operating Systems, Network Setup/Repair, Routers, Printers, WAN/LAN, TCP/IP, Network Security, Hardware/Software Troubleshooting, Network Administrator, Active Directory, Windows Server 2003/2008, UNIX/Linux

Member of National Honor Societies Phi Theta Kappa, Sigma Alpha Pi

Graduated with High Honors (HCC)

Dean s List every semester (5)

Successful completion of multiple IT projects