Dedicated and accomplished Healthcare Information Analyst with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in improving efficient business operations. Equipped with a keen ability to analyze complex healthcare data using Microsoft Excel in addition to generating reports for members of management. Offer solid supervisory abilities with experience in leading large-scale projects, managing cross-functional teams, and implementing innovative processes.

Proficient in: Microsoft Office Suite, Epic Beaker, Cerner, 3M Encoder, SQL, SPSS, SAP Crystal Reports, and Microsoft Access

  Direct day to day analytical operations within a fast-paced healthcare environment with a concentration on increasing productivity and efficiency levels

  Assist the Clinical Team with providing complex laboratory procedures in addition to addressing incoming inquiries from Physicians and Nurses in regards to laboratory test ordering within Epic software systems  

  Utilize superior communication and interpersonal abilities to coach/train new employees in regard to appropriate operations of Laboratory Analyzer equipment

  Played an instrumental role in extracting/analyzing both production and financial reports from several internal applications and provide them to members of management

  Acted as an Administrator for a secure report sharing website which required working closely with Web Developers and Business Analysts in addition to providing input on user portals

  Consistently monitored user access with a focus on identifying/mitigating security risks within the system, utilized Microsoft Excel on a daily basis for reporting functions, and provided coaching to end-users in regards to several internal clinical applications  

  Oversaw daily operations within an acute care setting which included supporting both SLU Care Physicians and residents

  Recognized as a Charge Technologist which required leading a cross-functional team throughout several special assignments

  Assisted in the analysis and interpretation of laboratory test results, trained new employees during the onboarding process, and ensured standard operating procedures were followed 

  Cared for patients within an orthopedic setting which required superior time management, interpersonal, and managerial abilities

  Supported patients who had received orthopedic surgeries with mobility, hygiene, and various other needs while simultaneously maintaining positive relationships with patients and their families     

Additional Professional Experience Includes: Clinical Partners, SSM de Paul Hospital and Middle School Teacher, Complexe Scolaire Le Savoir Lome