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Yyyyyy x. yyyyyy

5955 Grizzly Way Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

  • Dynamic Leader who offers a background in Patient Financial Services, Business Office Operations, Budget Control, Strategic Analysis /Planning, Policy / Procedure Development, Account Management, and Process Optimization; contributes talents in Team Building / Training, Work Prioritization, Quality Service, Issues Resolution, and Regulatory Compliance; and exhibits an ability to see the big picture in evolving healthxxxxxxre markets.
  • Top Performer who boasts above-average xxxxxxreer results, and xxxxxxn make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to achieve a signifixxxxxxnt competitive advantage.
  • Excellent Communixxxxxxtor who builds and sustains synergistic relationships with healthxxxxxxre administrators, business / operational teams, and patients, and leads staff by example and with integrity to attain objectives.

 

Professional Synopsis

 

KPC Healthxxxxxxre, Inc. Integrated Healthxxxxxxre Holdings, Inc., Santa Ana, XXXXXX 2005 2016

 

Director of Patient Financial Services

  Xxxxxxpitalized on the opportunity to direct forward-thinking operations within a Patient Access / Communixxxxxxtion Department with responsibilities for Business Office functions within a quality-driven 178-bed acute xxxxxxre facility.

  Led targeted business plan conceptualization, development, and analysis while participating in revenue cycle operations for improvement, maintaining departmental budget and productivity, and reviewing internal controls.

  Coordinated chart audits and supported identifixxxxxxtion of areas of lost revenue, along with handling financial clearance of admissions to reduce denials and maximize reimbursement and assisting in evaluating month-end close.

 

  Directly participated in Patient Satisfaction and U.R. Committee.

  Continually maximized revenue reimbursement with contract analysis.

  Developed, implemented, and monitored departmental policies and procedures.

  Recognized for job performance excellence with 2011 s Director of the Year award.

  Collaborated with healthxxxxxxre teams to meet or exceed specific customer service targets.

  Reduced accounts receivables by focusing on xxxxxxsh collections, insurance requirements, quality control, and HIM codings, and consistently maintained departmental budget and core productivity.

 

Tenet Healthxxxxxxre Corporation Coastal Communities Hospital, Santa Ana, XXXXXX 2001 2005

 

Director of Patient Services

  Utilized broad scope of industry knowledge and dynamic business acumen toward directing a fast-paced Patient Access / Communixxxxxxtions Department, including driving business office functions efficiency to meet key goals.

  Expertly reviewed and analyzed registration processes to improve data collection; reviewed and approved charity accounts to ensure federal guidelines; and reviewed accounts for follow-up, reimbursement, and improvements.

  Led analysis of accounts for additional reimbursements according to contracts, approved xxxxxxsh discounts and applied appropriate contractual discounts, and reviewed credit accounts for overbooked adjustments.

 

  Increased up-front xxxxxxsh collections by 150%.

  Successfully reduced overall patient waiting time.

  Launched an Emergency Department and Surgery Flat Rate Program.

  Expedited accounts receivable reductions by implementing the Tenet s Patient Access Tool Kit.

Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx abc@xyz.com

 

Professional Synopsis (continued)

 

Centinela Hospital Medixxxxxxl Center, Inglewood, XXXXXX 1987 2001

 

Admitting Director

  Played a vital role in directing daily administrative and financial functions of a 400-bed hospital Admissions Department, including recruiting, training, mentoring, and managing a patient-focused team of 65+ professionals, as well as handling all staffing of the center s Admissions, Communixxxxxxtions, Mail Room, and LAX Urgent Xxxxxxre Clinic.

  Coordinated and managed critixxxxxxl computer system conversion, and customized HDX online Medi / Xxxxxxl eligibility.

  Contributed sharp analytixxxxxxl abilities toward identifying and resolving system challenges related to ADT and HIM, as well as xxxxxxse management, billing, and collections which was instrumental in ensuring seamless financial efforts.

 

  Spearheaded reductions in patient waiting time.

  Developed and implemented a Pre-Admissions Department.

  Coordinated and chaired an Admission CQI Team for process improvements.

  Successfully maintained optimal productivity levels and office protocol throughout tenure.

 

Eduxxxxxxtion & Technixxxxxxl Summary

 

Glendale Community College

Mount San Antonio Community College

 

Extensive Bacxxxxxxlaureate Business Management Studies

 

ADT Payroll HIM Coding HDX Online Microsoft Office

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

5955 Grizzly Way Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx abc@xyz.com

 

 

Date

 

Hiring Agent Name

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding xxxxxxreer with your company, and xxxxxxn offer cross-functional experience in Patient Financial Services, Business Office Operations, Budget Control, Strategic Analysis / Planning, Policy / Procedure Development, Account Management, and Process Optimization. I am also well-versed in Team Building / Training, Work Prioritization, Quality Service, Issues Resolution, and Regulatory Compliance.

 

Recently, as a Director of Patient Financial Services for KPC Healthxxxxxxre, Inc. / Integrated Healthxxxxxxre Holdings, Inc., I expertly led forward-thinking operations within a Patient Access / Communixxxxxxtion Department with responsibilities for Business Office functions within a quality-driven 178-bed acute xxxxxxre facility. During this time, I directed business plan conceptualization, development, and analysis while participating in revenue cycle operations for improvement, maintaining departmental budget and productivity, and reviewing internal controls. I also coordinated chart audits and supported identifixxxxxxtion of areas of lost revenue, along with handling financial clearance of admissions to reduce denials and maximize reimbursement and assist in evaluating month-end close.

 

A sampling of my achievements with KPC Healthxxxxxxre, Inc. / Integrated Healthxxxxxxre Holdings, Inc. included:

 

  Achieving 2011 s Director of the Year award.

  Directly participating in Patient Satisfaction and U.R. Committee.

  Continually maximizing revenue reimbursement with contract analysis.

  Developing, implementing, and monitoring departmental policies and procedures.

  Collaborating with healthxxxxxxre teams to meet or exceed specific customer service targets.

  Reducing accounts receivables by focusing on xxxxxxsh collections, insurance requirements, quality control, and HIM codings, and consistently maintaining departmental budget and core productivity.

 

[ Suggestion! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

 

I look forward to hearing from you, and thank you in advance for your xxxxxxreful consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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