Client Relations ~ Office Management ~ Problem Resolution

~ Top-notch Administrative Assistant eager to offer your organization 15+ years progressive experience managing business relations, coordinating executive level projects, and providing daily operational and administrative functions with a keen eye for detail and a positive attitude.

  Office Management

  Computer Literacy

  Presentations

  Team Building

  Numeracy Skills

  Scheduling

  Spelling & Grammar

  Program Management

  Activity Coordination

  Client Management

  Training

  PowerPoint

  Experience serving as the primary contact and liaison between clients, customers, and senior management with total comfortability communicating with executive level personnel.

  Proven record of accuracy and professionalism, with strong working knowledge of excel spreadsheets, Microsoft Office and other company computer systems.

  Demonstrated successes at developing and implementing solutions for various issues with orders and manufacturer and customer conflicts.

  Excel at prioritizing and executing project goals while providing outstanding customer service.

  Proven expertise in overseeing entire order process for manufacturing company, including creating reports, processing orders, and verifying order information.

  Solutions focused with strong understanding of basic computer hardware and software malfunctions and repairs.

  Decrease office expenditures by maintaining stock and supplies and standardizing ordering procedures.

  Designate first escalation level for all computer hardware and software issues with high success rate of troubleshooting and resolving errors and communicated daily with district office management to resolve issues and provide requested reports and information.

  Leverage excellent organizational and record keeping skills to maintain sales forms, incoming and outgoing mail, and daily reports.

  Collaborated with local computer stores to seek out innovative solutions to troubleshoot malfunctioning hardware.

  Maintained computer hardware and kept up-to-date listings of items and pricing within complex worksheets.

  Decreased invoicing discrepancies and retained current invoicing through exceptional communication and partnership with accounting office.

  Entrusted with responsibility of ensuring all customer and manufacturing requirements were being met for one of CROSSMARK s largest, multistate accounts.

  Leveraged strong technological and organizational skills by providing multiple daily reports to Executives and handling all manufacturer forms involving new products, product changes and promotions.

  Created innovative materials for product presentations and demonstrations and provided additional assistance as needed.

  Supported Account Executive by providing thorough and detailed customer reports for each manufacturer.

  Informed Account Executive about problems and issues offering potential innovative and strategic solutions, and worked closely with manufacturers and customers to solve any order disputes.

  Verified and processed all manufacturers and individual customers in an efficient and timely manner.

Receptionist, Food Brokerage Company

Office Manager, Danila Molding Company

Data Entry Specialist, Wilford Hall Medical Center

Foundational Academic Coursework, Palo Alto Community College,

Computer Science Classes, University of Xxxxxx, San Antonio

Current Date

Contact Name
Company Name
Address
City, ST Zip

Dear [Contact Name],

As an Administrative Assistant responsible for some of the largest accounts in the Food Brokerage industry, I ve continually found my greatest successes have been achieved in the areas of client relations, maintaining accurate and detailed records and reports, and providing innovative solutions to senior management for customer and process issues. In consideration of [Company Name] s posting for the [Name of Position] position, I m confident my skills and background align perfectly with the requirements of this role.

Enclosed is my resume outlining more than 15 + years of experience. As you will see, my credentials demonstrate my skill approaching progressive responsibility, with documented success at various organizational levels.

In my present role, I oversee all office activities and have become the go to person for all hardware and software troubleshooting needs. I am known as a versatile contributor with experience in all core

Administrative functions, top-flight consensus-building and problem-solving skills, and the ability to make difficult decisions.

I look forward to meeting with you to discuss the opportunity and my qualifications in detail. Please contact me at the phone number or e-mail address provided above. I will follow-up with you shortly to answer any questions you may have.

Sincerely,

Lora Trevino

Enclosure: Resume