Yyyyyy x. yyyyyy

Driven, focused, and hard-working Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily project and quality operations within a variety of industries. Experienced in leading cross-functional teams, implementing streamlined operating procedures focused on improving efficiency, monitoring contractual requirements, and handling quality control logistics. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, end-users, and sub-contractors.

  Superior background in quality specific roles which includes experience in the software development lifecycle, software test lifecycle, and agile/waterfall testing methodologies

  Experienced in facilitating all phases of quality testing, maintaining SQL databases, gathering testing requirements, and generating functional/technical documents

  Direct day to day project management functions within a fast-paced environment with a concentration on increasing productivity and operational efficiency

  Monitor user experience metrics for all brands, manage internal/external testing resources, and provide technical assistance to sales teams

  Design project scope based on individual requirements, identify project requirements, develop comprehensive budgets, and ensure compliance with quality specific goals

  Review quality related complaints from customers and escalate complex issues as needed in addition to communicating deliverables with members of senior management

  Supervise approximately 26 offshore resources working on 15 projects simultaneously along with performing detailed resource planning for upcoming projects

  Facilitated quality assurance logistics within the organization which included developing in-depth QA testing for various internal applications

  Performed testing of both front and back end systems within the subscriber management system, monitored bug reporting/tracking through JIRA, and executed test plans

  Maintained a significant knowledge of MDS (master data sheet) and Raw Data Sheet (RDS) analysis, end to end testing, Omniture web analytics, and Omniture site catalyst testing

Yyyyyy x. yyyyyy

  Oversaw complex QA logistics which included completing both manual and automation testing on web-based applications, working within an agile environment, and reviewing quality requirements

  Created detailed testing plans/strategies, generated documents, and created both test cases and test scripts for ACH, online payday lending, and underwriting web applications

  Completed a variety of testing such as smoke testing, functional testing, system integration testing, load testing, and user-interface testing which required superior analytical abilities

  Monitored software bugs and defects, supervised a cross-functional development team, and implemented SQL queries/reports used for backend testing

  Directed various analytical functions which included identifying technical application issues from the user and identifying potential solutions

  Created and executed test cases based on current business requirements, ensured software requirements were followed, and oversaw end user training

  Utilized superior technical abilities in order to create software for the organization s stock broking system which required knowledge of VAX COBOL, Oracle, Unix, Visual Basic, and MS Access

  Maintained positive communication with end-users and internal team members which resulted in successfully fulfilling technical requirements