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Summary of Qualifications
Bilingual (English and Spanish) administrative and logistics leader with a consistent, proven track record of exceeding performance objectives.
Experience building and growing relationships with colleagues and other key stakeholders.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with the Windows operating system, Word, Excel, PowerPoint and Access, as well as Siebel Field Services software.
Professional Experience
Commercial Expert, Africa Contract, BIVAC North America Houston, TX 2011-Present
Ensure timely issuance of certificates as a liaison office contact for those seeking to import goods.
Demonstrate expertise of analyzing prices and related duties to declare goods for customs.
Analyze reports, invoices and documents to validate accuracy and conformity before issuing certificates.
Maintain knowledge of the custom requirements for numerous countries.
Office Clerk, Houston Independent School District Houston, TX 2006-2011
Filed and organized documents, applications and students records at Horn Elementary School.
Displayed strong administrative skills to prepare transfer and score reports.
Performed bus and lunch duties as needed.
Financial Agent, Primerica Financial Services Houston, TX 2007-2010
Showcased solid listening, verbal communication and interpersonal skills to help consumers.
Recruited, trained and motivated new agents to maximize their potential and assist clientele.
Production Manager, Rockketa Inc. Houston, TX 2003-2006
Organized the purchase and delivery of materials based on customer and inventory needs.
Designed schedules and delegated responsibilities to team members to achieve production goals.
Office Assistant, Newtek Distributors, Inc. Houston, TX 2000-2003
Filed and organized documents, proposals and work orders, and drafted new proposals for the company.
Booth Attendant, J.W. Marriott Hotel Houston, TX 1999-2000
Prepared overnight reports of valet cars for the Garage Cashier and the Valet Driver Supervisor.
Education, Training and Certificates
Networking Specialization, Houston Community College; earned 2005
Major Coursework: Microsoft Windows Networking; Computer Applications; Integrated Software Applications, Microcomputer Applications; and Integrated Software Applications.
Completed Leadership and Team Training and Recruiting to Grow a Business; Mar. 2014
World Customs Organization Certificate
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