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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
Ten years of comprehensive experience in customer service, communication, problem resolution, documentation, staff leadership, problem resolution and process improvement. Self-driven team player with strengths in communication and developing interpersonal relationships. Possess excellent planning, organization, time management and decision-making skills. Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence. Skilled in Microsoft Office Suite software applications. Proficient in Microsoft Office Suite and Adobe Photoshop software applications.
Career Track
Customer Service Representative and Data Entry Specialist, Hardware Sales, Online 2015 - Present
Prepare & post merchandise listings for Amazon, eBay & Hardware Sales websites, ensure accuracy of information and continually assess data to repair damaged URLs & SKUs.
Knowledgeably communicate with clientele to determine problems and implement appropriate resolutions.
Formulate effective business-development strategies to boost revenue streams.
Assistant Manager, Abercrombie - Hollister, Bellingham, WA 2008 - 2014
Functioned in roles of Sales Floor Facilitator, Task Manager, Customer Service Representative and Loss Prevention Specialist.
Recruited, instructed, scheduled, directed, professionally developed and evaluated staff members.
Comprehensively assessed & resolved problems for both customers as employees.
Associate and Visual Auditor, Old Navy, Bellingham, WA 2012 - 2013
Provided superior customer service & assistance, performed detailed assessments of visual presentations prior to usage and promoted store credit cards to customers.
Shuttle Driver and Cashier, Standard Parking, Bellingham, WA 2008 - 2011
Attentively transported customers from parking lots to terminals & back and conducted inventories to ensure presence of accounted property.
Performed comprehensive assistance such as jumpstarting vehicles and collected parking fees.
Customer Service & Sales Representative, Best Buy, Bellingham, WA 2006 - 2007
Tasked with assisting customers with product selection, helped individuals to vehicles with purchases and accurately processed financial transactions.
Other Experience
Instructor, Karate Quest (Ferndale, WA), 2010-Present
Security Officer, Main Street Bar & Grill (Ferndale, WA), 2015
Sales Associate, Buckle (Bellingham, WA), 2015
Yyyyyy x. yyyyyy
Page Two
Sales Associate, Verizon - Diamond Wireless (Bellingham, WA), 2014
Assistant Store Manager, rue 21 (Bellingham, WA), 2013
Cashier and Clerk, Cost Cutter (Blaine, WA), 2007
Delivery Driver and Cook, Pizza Factory (Blaine, WA), 2006
Education
University of Phoenix, Online
Bachelor of Science - Management (Business Ethics, Psychology and Communication), 2013
Whatcom Community College, Bellingham, WA
Associate of Science - Communications Studies, 2011
Dean's List student, 2007 and 2011
Student Council, Business Club and Communication Club Representative - Associated Students of Whatcom Community College
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