Accomplished pharmaceutical professional with outstanding leadership, people and organizational skills.

  Consistently ranked as a top performer for achieving key metrics across customer service, inventory control, immunizations and Medical Therapy Management.

  Experience training, mentoring and coaching team members to maximize their potential and excel.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Strong understanding of pharmaceutical and health insurance industry regulations and policies.

Rite Aid 1996-Present

Pharmacy Manager (1997-Present)

  Lead a team of approximately eight pharmacists that serve customers in a retail store setting.

  Demonstrate excellent listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of customers and colleagues.

  Delegate specific responsibilities to team members and work one-on-one with staff to ensure their career growth and development.

  Create a positive and rewarding work environment by praising colleagues for their contributions.

  Educate customers about their medication prior to use, and answer any other questions they may have.

  Emphasize a safety-first culture to reduce the risk of injury or liability.

  Maintain responsibility for more than $300,000 in medication inventory.

  Ensure the pharmacy complies with all federal and state rules and regulations.

Accomplishments:

  Nominated annually by customers as their Favorite Rite Aid Pharmacist.

  Consistently ranked as a top performer in the district for achieving metrics across customer service, inventory control, immunizations and Medical Therapy Management.

Regional Trainer (Year-Present)

  Educated, trained and coached hundreds of pharmacists about the immunization program as well as CPR, leading to certifications from the American Pharmacists Association (APhA).

Pharmacist (1996-1997)

  Began career as a Pharmacist and was quickly promoted to Pharmacy Manager for stellar performance.

Bachelor of Science (BS), Pharmaceutical Science, Duquesne University Pittsburgh PA; earned 1996

  Licensed Pharmacist, State of North Carolina

  Certified American Pharmaceutical Immunization Trainer; since 2008

  American Pharmaceutical Association Immunization Certified; since 2006

  Certified CPR Instructor, American Heart Association; since 2006

Faith Formation Teacher, St. Matthews; since 2003