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Dynamic, detail-focused and enthusiastic engineering professional with years of progressive and relevant field experience, paired with a noteworthy educational foundation. Skilled project coordinator with a keen ability for connecting with individuals and groups at all levels. Demonstrated talent as it pertains to electrical, fabrication, design, troubleshooting and innovation. Adept in driving company goals that bolster success levels and drive organizational efficacy. Thrives in deadline-driven environments that call for adaptability and flexibility. Presently seeking a leadership role in the Electrical Engineering sector that will allow for continued career growth.
Key Areas of Knowledge & Expertise
Project Management Project Risk Mitigation Electrical Engineering Operations Field Service Technology Costing Processes
Scheduling Quality Assurance Mechanical Engineering Negotiation Tactics Conflict Resolution Interpersonal Communication
MS Project MS Office AutoCAD Adobe Photoshop Nmap Wireshark Security Encryption Cisco iOS Minitab OPNET
Professional Experience
GOOD TO GO TRUCKING LLC: OPERATIONS MANAGER / FIELD SERVICE TECHNICIAN (2011-Present)
Schedule installation/logistics to establish and maintain Pitney Bowes mailing systems for clients across three states plus DC
Train client personnel on the proper use of new machines
Tenaciously negotiate client agreements and oversee all other financial planning facets, including management of a $100K annual operating budget that covers expenses, salaries and contingency funds and a $30K capital budget
Acquire replacement equipment to increase operational efficacy and revenue streams using a controlled capital budget of $20K; drove a 40% reduction using improved fuel efficiency measures and increased revenue by 20% via capacity expansion
Identified the company s first two major clients and retained them for four; generated 75% of revenue and 15% of total profit
Streamlined operations to reduce travel and fuel costs by a 15% minimum; recognized by clients for innovation and timeliness
PASSPORT EXPRESS LLC: OPERATIONS MANAGER (2010-2011)
Supervised photography, documentation and fingerprinting processes for government background checks
Facilitated client site visits to negotiate contract terms including incentive packages; often required working outside of regular business hours to complete projects swiftly and in accordance with clients respective needs
Spearheaded daily operations including inventory control, supply orders and equipment maintenance
Fostered a strong and loyal client base amongst both repeat and referral populations by applying service and technical expertise; acknowledged by coworkers for skill in dealing with a diverse customer population
Utilized strong technical acumen to service and maintain in-house equipment to reduce servicing expenses
AREL LTD.: ELECTRONICS FIELD TECHNICIAN (2008-2010)
Arranged for and performed preventative and predictive maintenance on critical medical machinery; included troubleshooting, repair, updates, as well as installation of key software and hardware fixes
Supported stationary and mobile X-ray units, CT scanners, patient monitors, anesthesia modules, defibrillators and MRIs
Supervised and guided a four-person team to move and reinstall Silhouette X-ray scanners
Developed and sustained trust-based relationships with leadership staff and clients throughout Jamaica; regarded highly among supervisors for enthusiasm and ability to motivate others
Hand-chosen by managers to engage in special training opportunities; also managed key customer accounts
Used example-based leadership to drive project teams to complete work on time and in alignment with set budget; worked overtime as needed, including weekends, to ensure completion
Selected to manage critically important installations across major hospitals, thus yielding high revenue streams
Education & Involvement
Master of Networks and Communication Courses, Keller Graduate School of Management-DeVry University (ongoing)
Master of Project Management, Keller Graduate School of Management-DeVry University, 2015, 3.9 GPA
MBA with Distinction, Project Management, Keller Graduate School of Management-DeVry University, 2014, 3.9 GPA
Bachelor of Science and Diploma, Electrical Engineering, Electronics & Telecommunications, University of Technology
Certification, Project Management Professional (PMP), Project Management Institute, Expected June 2016
Certification, Risk Management Professional, Project Management Institute, Expected June 2016
Certification, Cisco Certified Network Associate (CCNA), Expected August 2016
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Completed Courses
Accounting and Finance: Managerial Use and Analysis Managing Organizational Change Strategic Management of Technology
Project Management Systems Networking Concepts and Applications Telecommunications Law and Regulation
IP Telephony/VoIP Telecommunications Capstone Project Management Systems Project Cost & Schedule Control
Project Risk Management Advanced Project Management Managing Quality Contracts & Procurement Management
Honors & Professional Affiliations
Member, Project Management Institute (PMI)
Member, Institute of Electrical & Electronics Engineers (IEEE)
Member, National Society of Professional Engineers, (NSPE)
Member, Alpha Beta Kappa Honor Society, Keller Graduate School of Management-DeVry University
Member, Honor Roll (Both Master s Programs), Keller Graduate School of Management-DeVry University
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