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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Profile of Qualifications


  • Results oriented Operations Manager with 20+ years of experience directing day to day operations within fast paced environments.
  • Regarded for the ability to streamline process improvement initiatives, resulting in significantly increased efficiency throughout day to day operations.
  • Recognized for top notch leadership skills; experienced in building, training and managing high performance teams.
  • Possesses excellent interpersonal skills, key to forming positive relationships, promoting sales growth and ensuring overall customer satisfaction.


Key Areas of Expertise


  Operations Management

   Sales Growth

  Interpersonal Communication


   Customer Service

   Attention to Detail

  Process Improvement

  Training & Development

  MS Office Suite


Professional Synopsis


Behavioral Bilingual Services 2014-Present

Director of Operations

  • Fulfill critical leadership position, directing daily operations within a mental health facility.
  • Streamline process improvement initiatives, resulting in significantly improved efficiency.
  • Oversee financial processes, including budget management, P&L, reconciliation and collections.
  • Continually achieve and surpass existing sales goals.
  • Operations Management to include day to day operations of a Mental Health Facility. Management of


DataPLUS Communications 2014-Present

Operations Manager

  • Directed day to day activities of Engineering, Operations and Administration staff members; focused heavily on monitoring individual performance and maximizing productivity.
  • Associated responsibilities included oversight of company financials, including budget management, sales forecast generation, P&L reconciliation and collection of overdue funds.


Automatic Building Controls 2013-2014

Operations/Branch Manager

  • Demonstrated top notch leadership skills will steering daily activities to an on time completion.
  • Pioneered existing processes, resulting in substantial gains in performance.
  • Responsible for budget management, scheduling, sales management and maintaining positive customer relationships.


ATS Alaska, Fairbanks, AK 2010-2013

Sr. Engineering Manager

  • Steered all phases of construction and service projects to an on time, within budget completion.
  • Utilized strong organizational skills while maintaining proper material inventory levels, handling billing operations and adhering to project schedule.
  • Formed positive relationships with customers; identified needs, developed individualized solutions and conducted thorough follow up to ensure satisfaction.


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



HughesTechNW, Fairbanks, AK 2010

Branch Manager

  • Assumed key leadership position, managing financial operations and team performance while providing top notch customer service to increase company sales.


Tri-Signal Integration, Henderson, Nevada 2008-2010

Group Vice President

  • Utilized excellent management abilities to direct daily activities within branch generating $10M in annual revenue.
  • Responsible for financial operations including monthly billing, P&L and contract approval.


Tri-Signal Integration, Henderson, Nevada; Operations Manager 2006-2008

SSD Systems, Las Vegas, NV; Project Manager 2005-2006

Wellington Security, Minneapolis, MN; Project Manager 2003-2005

Ban-Koe Systems, Minneapolis, MN; Project Manager 2000-2003

Ban-Koe Systems, Minneapolis, MN; Lead Service Technician 1994-2000


Education & Professional Development


Bachelor of Science in Business Administration, Western Governor s University; In Progress

Associate Degree in Electronics Technology, GPA: 3.8, NEI College of Technology, Columbia Heights, MN

NICET 3 (Pending NICET 4) Certification

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