• Results oriented Operations Manager with 20+ years of experience directing day to day operations within fast paced environments.
• Regarded for the ability to streamline process improvement initiatives, resulting in significantly increased efficiency throughout day to day operations.
• Recognized for top notch leadership skills; experienced in building, training and managing high performance teams.
• Possesses excellent interpersonal skills, key to forming positive relationships, promoting sales growth and ensuring overall customer satisfaction.

Behavioral Bilingual Services 2014-Present

Director of Operations

• Fulfill critical leadership position, directing daily operations within a mental health facility.
• Streamline process improvement initiatives, resulting in significantly improved efficiency.
• Oversee financial processes, including budget management, P&L, reconciliation and collections.
• Continually achieve and surpass existing sales goals.
• Operations Management to include day to day operations of a Mental Health Facility. Management of

DataPLUS Communications 2014-Present

Operations Manager

• Directed day to day activities of Engineering, Operations and Administration staff members; focused heavily on monitoring individual performance and maximizing productivity.
• Associated responsibilities included oversight of company financials, including budget management, sales forecast generation, P&L reconciliation and collection of overdue funds.

Automatic Building Controls 2013-2014

Operations/Branch Manager

• Demonstrated top notch leadership skills will steering daily activities to an on time completion.
• Pioneered existing processes, resulting in substantial gains in performance.
• Responsible for budget management, scheduling, sales management and maintaining positive customer relationships.

ATS Alaska, Fairbanks, AK 2010-2013

Sr. Engineering Manager

• Steered all phases of construction and service projects to an on time, within budget completion.
• Utilized strong organizational skills while maintaining proper material inventory levels, handling billing operations and adhering to project schedule.
• Formed positive relationships with customers; identified needs, developed individualized solutions and conducted thorough follow up to ensure satisfaction.

HughesTechNW, Fairbanks, AK 2010

Branch Manager

• Assumed key leadership position, managing financial operations and team performance while providing top notch customer service to increase company sales.

Tri-Signal Integration, Henderson, Nevada 2008-2010

Group Vice President

• Utilized excellent management abilities to direct daily activities within branch generating $10M in annual revenue.
• Responsible for financial operations including monthly billing, P&L and contract approval.

Tri-Signal Integration, Henderson, Nevada; Operations Manager 2006-2008

SSD Systems, Las Vegas, NV; Project Manager 2005-2006

Wellington Security, Minneapolis, MN; Project Manager 2003-2005

Ban-Koe Systems, Minneapolis, MN; Project Manager 2000-2003

Ban-Koe Systems, Minneapolis, MN; Lead Service Technician 1994-2000

Bachelor of Science in Business Administration, Western Governor s University; In Progress

Associate Degree in Electronics Technology, GPA: 3.8, NEI College of Technology, Columbia Heights, MN

NICET 3 (Pending NICET 4) Certification