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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx |


Highly adaptable Professional eager to contribute 5+ years of experience to a challenging opportunity within a

progressive organization.


Profile of Qualifications


  • Proven ability to oversee daily operations within fast-paced environments.
  • Skilled in building and leading high performance teams; experienced in implementing plans to significantly boost efficiency.
  • Strong interpersonal communication skills, key to educating clients on products and forming positive relationships.


Key Skills


  Operations Management

  Training & Development

  Customer Service

   Organizational Management

  Team Building

  Problem Solving


Professional Synopsis


Apria Healthcare, Greenville, NC 2016-Present

Patient Service Technician

  • Demonstrate strong interpersonal, organizational and leadership skills throughout completion of assignments.
  • Utilize excellent communication skills to educate patients on various types of medical equipment.
  • Deliver top notch customer service; tend to emergencies as necessary in a rapid manner.
  • Maintain high level of patient confidentiality while ensuring adherence to HIPAA and joint commission regulations.
  • Successfully deliver and set up medical equipment.


United States Postal Service, Greenville, NC 2015-2016

Holiday Clerk Assistant

  • Utilized strong interpersonal communication skills to provide assistance to patrons; successfully resolved inquiries.
  • Managed mail in a fast-paced environment to ensure timely delivery.


Carolina Home Medical, Greenville, NC 2013-2015

Branch Manager

  • Fulfilled key leadership position within a fast-paced environment, focusing heavily on staff management, maintaining adherence to company policies and devising strategic business plans.
  • Delivered quality customer service, thoroughly monitored warehouse inventory to ensure proper stock levels were maintained.

Key Achievements:

  • Streamlined process improvement initiatives, resulting in a 60% increase in sales within a 2-year period, as well as significant reduction of expenses.
  • Continually recognized as most profitable store; opened two new positions based on store growth.


Carolina Home Medical, Greenville, NC 2009-2013

Home Medical Equipment Technician

  • Demonstrated strong organizational skills while optimizing efficiency throughout coordination of deliveries and accurately tracking inventory.
  • Provided top notch customer service; used strong communication skills to educate patients on medical equipment.


Education & Professional Development


Bachelor of Science in Biology, East Carolina University, College of Arts and Sciences, Greenville, NC; 2012

Dean s List, Honor Roll, National Society of Collegiate Scholars

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