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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● Abc@xyz.com
Software Engineer / Quality Assurance Analyst
Agile / Scrum Environments ~ Mobile Application Testing ~ SDLC
Profile
- Proficiency in using Agile/Scrum testing methodology for client/server and web applications.
- Well-versed in guiding and supporting IT projects from initial requirement stage through to successful implementation including creating test strategy, test plans, test cases, test scripts, and test scenarios.
- Constantly focus on optimizing an application s performance, reliability, usability, and security.
- Considerable expertise in identifying and troubleshooting software deficiencies, influencing enhancements, and tracking defects through to resolution.
- Strong expertise in functional, regression, stress, white box, black box, and user acceptance testing (UAT).
- Possess excellent skills in manual and automated testing, code validation, debugging, and fostering cooperative relationships with clients and project team members.
Professional Experience
Aramark, Burbank, CA, Jan 2017 to Present
QA Analyst / QA Lead
Spearhead all facets of QA functions throughout entire project life cycle for multiple initiatives.
Manage ServiceNow tickets by providing user access to ALM accounts, upload test cases, and actively participate in requirements gathering to devise effective test strategies.
Closely review and approve MKS and PPM tickets for data, infrastructure, and legacy changes.
Employ strong leadership talents to ensure staff comply with test strategy methods, and assemble go/no go documents from project s initial stages through to production.
Set up test accounts for projects, vital to streamlining change management and reporting activities.
Contrive test strategies from MD50s (functional requirement specification documents) and assist testing team by holding weekly defect triage meetings for projects.
Docler Media, Hollywood, CA, May 2016 to Jan 2017
Senior Quality Assurance / Mobile Tester
Conducted manual testing on mobile devices for live streaming Docler, Sonicbox, and Jasmin web and mobile applications.
Analyzed issues with credit card transactions on mobile devices and orchestrated regression testing of payment features, registration process, and main functionalities on numerous browsers.
Noted, decisively prioritized, tracked, and managed tickets from open to closed status.
Teensafe, Santa Monica, CA, Dec 2014 to May 2016
Quality Assurance / Mobile Tester
Tested and validated Teensafe.com web application on mobile devices with an emphasis on credit card and PayPal transactions, and diligently tracked bugs through to resolution.
Collaborated with developers and CTO to ensure functionality testing aligned with requirements document.
Resourcefully tested several customer account scenarios from trial membership to active subscriber.
Assessed all areas of Teensafe.com encompassing home page, payment page, and dashboard to ensure flawless functionality across Google Chrome, Explorer, Firefox, and Safari browsers.
Interfaced with Customer Service team to resolve issues with credit card purchases on mobile devices.
Meticulously examined page source code to validate StrongView ad campaign and banner tests.
Joined forces with offshore team in Ukraine to execute testing on various Android and iPhone builds, and ensured text messages, GPS Locator, and deleted text messages were displayed as expected.
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Yyyyyy x. yyyyyy Page 2 of 2
Telecommunication Systems (Virtumedix), Aliso Viejo, CA, Sep 2014 to Dec 2014
Quality Assurance / Mobile Tester
Manually tested Virtumedix application on iPhones, iPads, Android phones, and tablets.
Generated test cases to verify application features, identified and recorded defects and bugs, and cooperated with developer and project manager to ensure conformance to requirements document.
Downloaded weekly application builds to verify defects and tested new features according to rigorous development and QA criteria.
DirectTV, El Segundo, CA, Jun 2014 to Sep 2014
Quality Assurance / Mobile Tester
Tested NFL Sunday Ticket application on multiple mobile devices spanning iPads, iPhones, and Android devices, logged defects and bugs, and methodically executed test cases from Jira on PS3/PS4 console systems as well as mobile devices.
Set up Direct TV boxes and synced cell phones and tablets to TV to test application s remote features.
Climate Registry, Los Angeles, CA, Apr 2014 to May 2014
Quality Assurance / Application Tester
Manually tested Climate Registry Information System (CRIS) 4.0 to track, record, and validate GHG (greenhouse gas) emissions.
Performed functional and regression testing of drop-down menus and website functionality, documented bugs detected, and generated reports for Co2 levels to ensure adherence to federal regulations.
Mindtree Limited (Southwest.com), Gainesville, FL, Apr 2012 to Nov 2013
Senior Test Engineer
Conducted manual and automated testing of web-based travel applications and processes such as purchasing and canceling air tickets on Southwest.com.
Supported monthly production releases, created informative progress reports, and presented daily updates at Scrum meetings.
Partnered with BAs to prepare acceptance criteria and test scenarios according to user stories.
Tested Southwest.com and Swabiz web applications on Android devices and iPads, using multiple browsers to ensure compatibility.
Opened sample Rapid Rewards Member Accounts to test purchasing of tickets through Dollar and Points toggle booking.
Leveraged automated and manual methods to test and validate Southwest client release code, troubleshot challenging system UI issues, and tracked bugs from open to resolved and closed status.
International Game Technology, Reno, NV, Jan 2011 to Apr 2012
Senior Test Engineer
Performed comprehensive white box & black box testing on 960/AVP system slot machines to ensure computation accuracy for poker game bonus and base pays.
Systematically conducted UAT testing at client site to simulate authentic user scenarios.
Thoroughly tested Keno, video poker, and 3D slot machine games for performance and data integrity.
Performed open beta UAT testing on new games prior to deployment to casinos.
Education
B.S., Information Technology, concentration in Software Engineering
University of Phoenix, Diamond Bar, CA, 2016
Technology
Quality Test Pro, Quality Center, Routers, ServiceNow, MKS, PPM, Selenium (WebDriver), Bugzilla, Jira, Quality Center, Oracle, SQL, Jenkins, Microsoft Excel & Word, Confluence, Putty, Pivotal, Nimble, SharePoint, Crystal Reports, Java, Oracle Application Servers, HTTP Server, TCP/IP, Windows NT/2000/7/2003/XP/Vista, Macintosh
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