- 6045 Boymel Dr #J Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Quality Assurance

Qualifications Profile

    Self-assured and results-driven, solutions provider and management professional with more than 16 years providing exceptional operations and QA management in the energy sector here and overseas.

-    Proven dedication to driving process efficiencies and high-performance productivity, maximizing the advantages of IT systems, QA inspections and staff development in meeting service quality and productivity standards that translate into cost-effective business operations in highly demanding business functions.

-    Detail-oriented, analytical and methodical with critical thinking to resolve complex technical and maintenance work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.

Key Expertise

Business Operations Management

    Tactical & Operations Planning

    Technical Service Support

    Total Quality Management

    Hazardous Materials Management

    Process/Workflow Improvement

    Continuous Quality Improvement

    Statistical Quality Control

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Project Management

Administration

    Policies & Regulatory Compliance (i.e. OSHA, ISO9001, etc.)

    Staff Supervision & Training

    Records & Document Management

Technical

    Apps: SAS Market, QuickServe, Compass, & Service Information System

    Office Tools: MS Office (Word, Excel, PowerPoint, & Outlook), & MS Publisher

Professional Experience

    Coordinate and schedule regular generator services and refueling routines, operating, maintaining, an repairing power generating systems, ordering and receiving service and replacement parts for power generators a needed.

    Move/replace generators based on load requirements, monitoring generator and property movement logs, and creating Lost, Theft, Damaged, Destroyed (LTDD) and incident reports when they occur.

    Conduct QA inspections on fuel tanks, fuel burners, and electrical wiring, spot-checking new and existing construction sites to perform power assessments and in-process QA audits.

    Supervise 10 personnel in installing and maintain power generation systems, ensuring compliance with policies, procedures and safety regulations, managing departmental HAZMAT storage unit, and processing documents that include Work Orders, Service Tracker, Electrical Reliability Reports, Load Reading data and QA check sheets.

    Directed and coordinated all functions and processes within the QA department, developing, implementing, and enforcing QA Assurance standards and related programs, plans and work instructions.

    Assisted in reviewing QC operational records to ensure compliance with organizational requirements, ensuring that QC/Technical Inspection programs comply with ISO 9001:2008 standards.

    Conducted routine and on-demand in-process inspections, investigating non-conformance issues to determine and address root cause.

DynCorp International, LLC. Generator Mechanic Lead Dec 2012 May 2014

PAE, INC- McMurdo Station Antarctica Generator Mechanic Lead Mar Aug 2012

Wornick Company- Cincinnati, XXXXXX Quality Assurance Technician Nov 2007 Feb 2012

Mantrac - Ghana Generator Mechanic Lead Jan 2002 Jun 2004

Neoplan Ghana limited Company Trainee Mechanic May 2001 Dec 2001

Education & Credentials

Occupational Gas, Diesel and Industrial Technology, KUMASI TECHNICAL INSTITUTE Ghana (1994)

Professional Training & Certifications

    ISO 9001:2015 Management Review

    ISO 9001:2015 Auditor Training

    GMP/HACCP, US-FDA