xxxxxx Fawn Trail ￨ Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx ￨ abc@xyz.com

Senior-level Human Resources Leader with over 20 years of progressive operations and shared services experience. Skilled in effectively partnering with essential stakeholders to devise strategies that bolster efficacy within business processes, as well as deliver high-quality, reliable services to staff. Regarded highly by peer colleagues and supervisors due to strong acumen and impermeable work ethic. Driven to achieve positive results, as both a team member and individual achiever. In search of a senior-level Human Resources role that will allow for leading transformative changes, as well as delivery of superb service within a global mid to large-scale compaxxxxxx setting. Targeting positions that will offer the potential for career advancement.

• Drove acquisitions in partnership with HR and business leaders to not only integrate HR infrastructure components, but also ensure new hires are properly trained and oriented (Mosaic)
• Oversee a multi-million dollar HR budget including all shared service personnel, HR technology and global projects (Mosaic)
• Devised talent acquisition methods to bolster candidate flow, expand the talent pipeline, as well as increase personnel retention to support present and future talent needs (Deluxe)
• Fueled succession management deeper within the organization by crafting repeatable procedures, leading succession management discussions and fostering internal talent to ensure bench strength (Deluxe)
• Skillfully managed the HR operational budget which accounted for large HRIS projects, system upgrades and routine system maintenance (Deluxe)
• Also led Lean process improvements initiatives to gain efficiency across HR functions that support overall strategies with Deluxe
• Areas of skill include Strategic Planning, Program Management, Systems Deployment, Process Improvement, Vendor Management, Lean Methods, Leadership, Training and Coaching
• Other competencies include P&L Management, Budgeting, Acquisitions, Interpersonal Communication, Change Management, Collaboration and Relationship Building

The Mosaic Compaxxxxxx | Director of Human Resources Service Delivery (2008-Present)

• Act as a vital member of the Global HR Leadership team, as well as the HR leader within the Global HR Service Delivery Team, both to ensure the proper infrastructure is used to support key initiatives
• Created and presently utilize an HR shared services delivery model to make certain that the correct model is set forth to meet business needs, as well as drive efficiency and efficacy
• Serve as a trusted advisor and liaison for business leadership stakeholders, HR partners, and vendors to measure performance
• Effectively execute updates, alterations and enrichments that align seamlessly with crucial business needs
• Build, lead and further develop a team that drives forward key strategies e.g. sourcing, technology and operational excellence
• Improve and standardize processes across the global HR organization, including formulation of a sound technology roadmap and a strategic plan used to manage all initiatives
• Drive the global implementation of the aforementioned HR technology infrastructure using Workday to ensure scalability and repeatability, as well as adhere to key stakeholder expectations
• Increase efficiency across North American time and attendance processes in Kronos by establishing tactics to standardize pay rules across union and non-union work sites
• Direct global HR outsourcing to lead the global separation of HR services from the parent compaxxxxxx

Deluxe Corporation | Human Resources Director (2007-2008)

• Partook in the formulation of comprehensive three-year strategic plan for the fulfillment organization
• Assumed leadership accountability for the talent implications of all established objectives

Human Resources Director (Continued)

• Functioned in a business partner capacity with the Fulfillment Leadership Team to support ongoing and long-term operational objectives across the organization
• Coordinated actions that encouraged business leaders to lead forward movement of organizational progress that supported noteworthy positive change within the enterprise
• Teamed with business staff to ensure alignment of organizational structures and proper placement of key talent in order to fuel forward movement of business results
• Led the performance management cycle including goal establishment, development planning processes and timely performance assessment facilitation
• Operated as an internal Consultant to partner with client groups and HR to identify and resolve personnel relations issues using coaching-based leadership

Human Resources Operations Director (2005-2006)

• Called on project management expertise to guide business leaders over the course of developing and implementing strategy analyses and work alignment
• Steered the implementation of succession management including a system and related tools to manage internal talent development
• Inspired a team of talented, capable individuals to implement process improvements using Lean best practices, both specific to HR and across the organization as a whole
• Oversaw HR support desk staff to guarantee effective, timely resolution for system/process concerns, which in turn heightened customer loyalty levels
• Partnered with field staff and vendors to prioritize staffing, training and support endeavors
• Spearheaded training that efficaciously supported HRIS, policy and procedural modifications
• Developed and coached supervisees to respond positively to challenges and opportunities using their most notable strengths

Senior Industrial Engineer-Lean Initiatives (2004)

• Crafted and led training programs to escalate the potential of Lean process improvement methodologies across the organization to increase capacity, cut costs, generate revenue and boost client loyalty
• Worked with business staff to drive cultural changes that support objectives focused on operational excellence; called on Lean process, professional development and staff engagement initiatives
• Consulted with teams cross-functionally to introduce and manage all Lean efforts

Business Systems Senior Analyst, Deluxe Corporation, 1998-2004

Senior Financial Analyst, Deluxe Corporation, 1995-1998

Public Accounting Staff Auditor, Deloitte & Touche LLP, 1993-1995

Bachelor of Science, Accounting, University of Xxxxxx

Member, Workday Twin Cities Regional User Group

Certification, Senior Professional in Human Resources Certification (SPHR)

Certification, SAP-HR Development Training

Training Completion, Lean Office Certification

Participant, Xxxxxx 100 Menttium Program

Volunteer, Girl Scouts of America, Annual Walk for Hunger, Adopt a Family and United Way